People don’t care what you are selling. People want to know what makes their life better. Is your communication effort designed …
Communication in the age of saturation, part 1
The goal of communication is to be understood. In the age of communication saturation action is the objective. Typically, the first …
Emotion versus intelligence — the tortoise and the hare
In my Culture war post, I advocate Emotional Intelligence as a more important quality job interview criteria than a corporate or …
In review: Leaders and fishing
May 2009 in review. A roundup of blogs from the previous month: Leaders and fishing — Leaders craft the vision and …
How goals help us fail
March 15th I read an article in Boston’s Sunday Globe Ideas section on how goals have a dangerous side. The article …
Buy-in is broke
In organization change I always avoid any effort that includes the term: buy-in. You may hear the term in some variation …
Leading and managing
Managers manage. Leaders lead. Are these roles so different? Managers are charged with a budget to manage resources against. Time needs …
Culture war
Looks to me culture fit has turned into force fit. Company culture is realized in the way things get done at …
Leaders and fishing
I focus a lot of ink and irony on root-cause analysis around how a leader affects their organization. Though it may seem …
Fast Start — How limits boost creativity
Fast Start conversation: Working under constraints seems to stifle creativity. Design under constraint can boost creativity and in this Wired piece, …
What can a 5-year-old teach you about leadership?
When an organization’s words do not match action, who is to blame? How many companies have you seen or worked with …
Culture by design
Strategy meets people where they are. People connect in communities of interest more than ever, but the connected world demands the …