king joffrey, game of thrones, rule, Toby Elwin, blog

One rule to rule all: listen hear

Many managers take control with the belief their technical expertise in their field is more important in their management role than the challenge to manage finite resources of people, time, and budget.

Any technical ability the manager had, as an individual contributor to meet their functional skill, is not as important as the ability to listen, to motivate, to teach, to learn.

To promote the contrary is to promote insanity.

the who, be lucky, cares, Toby Elwin, blog

Be Lucky, Who Cares

Be lucky or be good.

In business luck is not a wise strategy.

In life, well lucky over good may win.

Here is a new Who song to celebrate 50 years in music and to show Who Cares, all royalties will go to Teen Cancer America, a most unlucky happenstance for all too many.

deloitte, corner office, analytics, Toby Elwin, blog

Fast Start — Corner Office Analytics

Rule #1 in communication demands you know your audience. Since there is more than one corner office rule #2 states all analytics are not equal.

Corner Office Analytics (Infographic), presented by Deloitte, offers a guide to questions each CXO needs to be able to answer. If your CXO needs to answer these questions, you can be sure they expect you provide accurate context for connection.

ben hur, social media, organization, culture, Toby Elwin, blog, engagement

Company social media strategy reflects organization culture — engagement

A company that does not engage their market lends little confidence they engage their employees. A persona-driven strategy identifies characteristics through insight, data, and feedback to develop pertinent images of an ideal customer’s goals, needs, and objectives.

Social media reveals organization culture through more transparent ways than any HR engagement program.

What people want, may not be what you want to say. That gap is more realistically a chasm.

wonder woman, change management, Toby Elwin, blog

The change in change management

Change management goes beyond features and functions. Feature and function change management is product change management.

Change management goes beyond scope or requirements. Scope and requirement change management is project change management.

The change that change management needs is an account for how process and technology change the way people meet their objectives.

capable company, book, cover, Toby Elwin, blog

The Capable Company by the book

When I hear capability model I think competence, competence naturally leads me to motivation. So, capability model, to me, represents a human capital knowledge, ability, and skills framework.

Enterprise, systems, or business architects, view capability models as what a company needs to do to execute strategy.

Any link is a system link and strategy is only as good as the ability to execute. Within the pages of The Capable Company: Building the capabilites that make strategy work, I intend to find capability model methods that identify business and technical details needed for strategic links to execute those capabilities.

atlas, project management, means, Toby Elwin, blog, pmi

Project Management Around the World — The Hub of the Universe

From the Hub of the universe comes this recovering project manager’s view. Project managers know where project success relies: project management. People from Boston know where the Hub of the universe lies: Boston.

Both, however, are disconnected from majority view, The majority do not even feign acknowledgement of a Hub of which I speak. And too-few organization interactions acknowledge project management boasts.

columbus, capability model, Toby Elwin, blog

Capability model incompetence

Capability models rarely aggregate the sum of people capability. Organization capability is sabotaged by people capability, the organization capability model rarely covers the contingency of the unwilling, the unable, and the unmotivated.

Organizations are a product of social interactions, not industry feature. People decide to avoid each other or work together and that is the sum of individually-motivated competence, not organization capability.

thor's hammer, 2013, top post, Toby Elwin, blog

Top 10 blog posts for 2013, 5 to 1

The top 10 blog views for 2013 continue on with a top 5 countdown to the most requested posts of the year.

Does your organization challenge find a platform within? Or will the might of the project hammer leave all who enter impact stagger out concussed?

Seriously, what were the most viewed posts on: culture, projects, impact assessments, learning? All interests revealed within.

G8, meeting, project management, community persona, Toby Elwin, blog

Community persona for project management

A project is an intentional effort to deliver a product or service that creates an opportunity – intended or otherwise. Projects have multiple stakeholders with multiple needs for, or against, project realization.

Typical project steps include initial scope design, organization impact assessment, stakeholder identification, communications planning, risk, and a second iteration of scope, delving into user community goals serves project and stakeholders more accurately.

social media, landscape, Toby Elwin, blog

Fast Start — Social Media Landscape 2013

Fast Start conversation:  In 2010 Chief Marketing Officer, created a CMO’s guide to the social media landscape. This guide presents a social landscape evaluation with a red, yellow, green, key representing good, OK, or bad investment across 4 topics: Customer Communication, Brand Exposure, Traffic to Your Site, and SEO This guide is designed to help a CMO decide where to invest and leverage social website like Facebook, digg, redditt, and del.icio.us. In 2011 CMO updated their guide and added sites. Time out.  del.icio.us? digg?  Your organization not familiar with either? What about flickr? tumblr? In 2012, again, new sites arrived.  In 2012 did your organization invest in Pinterest? Google+? In 2013 a CMO might wonder about the total amount of sites that take attention and divide resources.  Was there a reduction in sites to focus?  Read what CMO.com says about 2013. Are these Social …