Time has a cost. Delay is a financial, but time you will never make back. Those that quantify delay identify time …
Experience is the first change signal
Customer and employee experience reveal where change creates value, waste, delay, and the need for business transformation.
What’s wrong with employee engagement? Ask Facebook
Praise in public, scold in private. Many are coached on this. But what happens when a single manager’s lack of self-awareness meets the level of the Facebook video a father posted to his daughter? See video below?
What, you ask, can the paternal bond of a father and a daughter offer management? The situation, I witness far too often, is a manager’s tough love, just as a father hides behind, will snap an employee or co-worker back into line. The father in this video uses tough love and tough love seems a viable option in a far too many manager tool kits, as well.
Organization innovation dies when industry myopia prevails
Industry myopia culls innovation. People who grow in one industry or cycle, through only one industry may seem safe to hire. …
Crowdsourcing your organization strategy, what’s to appreciate?
Crowdsourcing taps into the sociological power of people potentially unfamiliar with each other or with the situation. Crowdsourcing a strategic solution is the antithesis of the bureaucratic, and often autocratic, strategic planning performed by chosen few, behind closed doors, and finally unleashed unto the masses.
Appreciative Inquiry is a process where people participate and co-create a future they wish to be part of. Where people, formerly known as an audience of employees or stakeholders, now become the collaborators and designers who are approached as partners in modeling and forming organization strategy.
The result: replace a strategic plan pronouncement with strategic plan involvement.
Innovation Boston and Budapest, or Dirty Water and the Blue Danube
13 years offers a great opportunity to revisit most relationships. At first blush, Boston and Budapest seem to have little to …
Innovation, the technical risk to IQ
I see and read so much about offers to teach or facilitate innovation, but what is innovation? Innovation has less to …
