Amesbury, Toby Elwin, carriage town, industry, most difficult, blog

The most difficult industry to work in

One industry is not more complex than another. It is not the industry that demands an organization norm. Organizations are made and conceived as products of human interaction and social construction rather than an expression of an underlying industry, natural order.

People form the organization, the accumulation of organizations make up an industry segment.

People drive an organization’s effectiveness, mood, and culture. Not process, not technology, but people.