A boss gets things done through others. An ability to influence others to meet a goal is critical to get things …
Stop giving advice people ignore
At work do you ever say, “let me give you some advice”? If so, do people lean forward with anticipation to hear what you have for advice?
When reviewing a draft ever heard someone tell you, “well, here’s my advice”? If so, do you take a deep breath so as not to lose your cool?
When you gave someone advice was your advice followed? The point of communication: action. Advice alludes to an option, not expected action.
People, process, and technology … divided by behavior
People, process, and technology is not a law, it is a rule of thumb; we could quibble that people should not need it’s own category, as both process and technology rely on people. However, it is clear in most change that people draw the short straw in design.
I propose we include behavior into functional design.
4 questions leaders need to ask … themselves
Leaders at the top of the organization are accountable to deliver results. Some leaders believe results come from questioning others. Leadership …
Recap: Emotional Intelligence
Social intelligence, social competence, emotional competence, interpersonal intelligence, intrapersonal intelligence, emotional adaptiveness, emotional quotient, emotional intelligence, EQ, and EI. There are …
Your star performer creates employee resentment
At school, model students can shine above the rest. Held as scholarly exemplars, with honor society and class rank to herald their …
Our big letdown with leaders
A good piece in Sunday’s Boston Globe Ideas section reveals we human beings disappoint easily. And if we are easy to disappoint we …
4 performance myths dispelled and no more performance reviews
September’s Talent Management magazine writer Mr.Harold D. Stolovitch provides a reality check within his Human Performance column titled Dispelling Performance Myths …
The key to innovation may be better employee hygiene
Today’s drive for continual innovation, as taught or written or sought or crowd sourced, has a lot to do with early …
Hiring the right person is more emotional than rational
You have to assume every person you interview has the technical skill to do the job. Once past the traditional human …
Create firm value, build talent during a downturn
Where many leaders chose to cut staff, cut talent management programs, or cut both to reduce costs. A Deloitte Consulting, year-long study …
Evaluating risk: financial models versus competency models, part 1
We make models to get an idea, on a small-scale, of what might happen on a large-scale. Models help identify risk and …