“I have worked with Toby, directly and indirectly since 2016 on business impacting programs for both Payments and Cloud.
“For Payments, Toby was instrumental in developing the agile methodology we used to dramatically improve the delivery times to customers such as American Express and PNC Bank (strategic accounts for the D+H business). Specifically, for AMEX we moved from 6 month waterfall delivery cycles to monthly feature releases using a Nexus, Kanban model that he tailored for the financial services domain.
“He was also key to delivering AgileCentral integration with the AMEX instance which allowed feature readiness updates to flow dynamically between the program teams and dramatically reduce the reporting requirements on the program.
“Toby willingly takes on tasks needed to deliver on program goals, develops solutions, advises, coaches and trains Leaders and Team Members. He is an excellent workshop moderator and never hesitates to get involved and go above & beyond what is required for success.
“Based on his experience in HR Change Management and Organization Design, he has been an excellent partner to me in developing organization transition models that ensure I was able to introduce major changes to how my business was run; but as the same time improve the quality of the work products we delivered to our customers.
“Toby is a very focused on business Impact and removing process inefficiency; especially during the R&D lifecycle. This disciplined focus helps my leadership team & I ensure our staff do not waste time on ineffective processes and are increasingly productive. This relentless focus has also highlighted areas of improvement in the Product Management lifecycle which will in turn deliver greater product pricing & ROI when implemented.”
Learn more about Francois du Toit on LinkedIn.
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