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# Toby Elwin

AI Reliability Engineering

## Sitemaps

- [XML Sitemap](https://tobyelwin.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://tobyelwin.com/blog) - A blog on optimization, design, technology integration, project management, and not-always-rational, strategic planning views of Toby Elwin.
- [The pain with change management](https://tobyelwin.com/pain-with-change) - Where we inquire, we move and the focus of pain becomes the pain with change. Appreciative Inquiry changes the change management design.
- [Artificial Intelligence and the illusion of competence](https://tobyelwin.com/artificial-intelligence-competence) - The rush to invest in Artificial Intelligence does not grasp the human cost: if machines seem so competent, do leaders stop thinking, or just stop leading?
- [Machine Learning: The new corporate crush](https://tobyelwin.com/machine-learning-corporate-crush) - Machine learning transforms business decisions, but without disciplined data and culture, it only speeds up bad decisions.
- [Artificial Intelligence merger revolution](https://tobyelwin.com/artificial-intelligence-merger-revolution) - AI, cloud computing, and data science are faster and more efficient than post-merger technology and platform integration.
- [Data fabric and AI for post-merger success](https://tobyelwin.com/data-fabric-ai-merger-success) - Post-merger integration needs to discover AI and Data Fabric to streamline the path to value and accelerate stakeholder return on investment.
- [Fistful of beans 03/30/2011](https://tobyelwin.com/fistful-of-beans-03302011) - Four things I’ve seen, read, or thought might seed results: 1. Patent reform: The spluttering invention machine — The Economist Innovation is the key to growth. Through patents innovation is further spurred. Patents assure inventors reap rewards of their effort and publicize their discoveries - both important motivators for continued innovation. Americans make 4 times as many
- [Fistful of beans 12/15/2010](https://tobyelwin.com/fistful-of-beans-dec-15-2010) - Five things I've seen, read, or thought might seed results: 1. Twitter for Talent — Talent Management Magazine A great take on social media and social networking productivity benefits and insights that can be used to round out formal performance and talent rating and ranking processes. 2. Saul Griffith's House of Cool Ideas — Inc. Magazine Saul Griffith is
- [Fistful of beans 12/22/2010](https://tobyelwin.com/fistful-of-beans-12222010) - Five things I’ve seen, read, or thought might seed results: 1. Is the belief that mergers drive revenue growth a delusion? — McKinsey Quarterly To evaluate a merger's success evaluate the impact on revenue. Revenue determines the outcome of a merger, not costs; whatever the merger’s objectives, revenue is what hits the bottom line harder.
- [Fistful of beans 12/29/2010](https://tobyelwin.com/fistful-of-beans-12292010) - Five things I’ve seen, read, or thought might seed results: 1. Speed to Market: Increasing Knowledge Velocity — Chief Learning Officer Magazine The most pressing strategic learning need facing business today is managing knowledge needed by front-line performers. There is a prevailing belief that management knows best and front-line employees just need to be told
- [Fistful of beans 01/05/2011](https://tobyelwin.com/fistful-of-beans-01052011) - Five things I’ve seen, read, or thought might seed results: 1. Waiting, Wondering, Worrying — CFO Magazine What if 10% unemployment is the new normal? A view from your friendly C-suite, corner office about employment, human capital, and competition. Also some views on if layoffs and downsizing really benefit shareholders or benefit Wall Street analysts. What
- [Fistful of beans 01/12/2011](https://tobyelwin.com/fistful-of-beans-01122011) - Five things I’ve seen, read, or thought might seed results: 1. New Year, New Measurement Challenges — Talent Management Magazine Measuring talent management effectiveness requires knowing the answer to questions such as "Is the organization attracting better quality applicants?" or "Is the organization retaining its most productive employees?" While relatively few organizations measure the effectiveness of
- [Fistful of beans 01/19/2011](https://tobyelwin.com/fistful-of-beans-01192011) - Five things I’ve seen, read, or thought might seed results: 1. The tussle for talent — The Economist Successful companies integrate talent development with their broader strategy to ensure that companies are more than the sum of their parts. P&G, for example, likes its managers to be both innovative and worldly: they cannot rise to the
- [Fistful of beans 01/26/2011](https://tobyelwin.com/fistful-of-beans-01262011) - Five things I’ve seen, read, or thought might seed results: 1. Capabilities-Driven Mergers & Acquisitions — Booz & Company (now Strategy&) A video conversation on the role that capabilities can have to drive successful, strategic mergers. This 18-minute, question and answer, interview-style video is broken down in 5 chapters: The New Meaning of Scale; The Path to
- [Fistful of beans 02/02/2011](https://tobyelwin.com/fistful-of-beans-02022011) - Five things I’ve seen, read, or thought might seed results: 1. Social-Media Frenzy — CFO When CFOs talk social media results that matter for top line growth, you know the message is clear. This looks at some of the tangible results from big companies that CFOs can really wrap their spreadsheets around. 2. Larry Page's Google 3.0
- [Fistful of beans 02/09/2011](https://tobyelwin.com/fistful-of-beans-02092011) - Five things I’ve seen, read, or thought might seed results: 1. Apple, With or Without Steve Jobs — Bloomberg Businessweek Perhaps there is a coincidence last week's Fistful of Beans presented an article to divine Google's possible transformation through their leadership queue, but it looks like Apple is heading into their own multiple-choice risk scenario. Now
- [Fistful of beans 02/23/2011](https://tobyelwin.com/fistful-of-beans-02232011) - Four things I’ve seen, read, or thought might seed result 1. Talent Management vs Talent Analytics: The Difference is More than Just Semantics — Talent Analytics blog In the 1990s talent management emerged as a management practice to shift responsibility of employees an exclusive role for human resource departments to managers throughout the organization. The past 20
- [Fistful of beans 03/02/2011](https://tobyelwin.com/fistful-of-beans-03022011) - Four things I’ve seen, read, or thought might seed results: 1. Implementing Planned Change: An Empirical Comparison of Theoretical Perspectives — American Journal of Business Planned change has been viewed from a variety of conceptual perspectives, but few models of planned change we've all been part of have been studied using empirical research designs. With a study
- [Fistful of beans 02/16/2011](https://tobyelwin.com/fistful-of-beans-02162011) - Five things I’ve seen, read, or thought might seed results: 1. They’re Human Capital, Not Cattle — Talent Management Magazine This article was the best I've read in years. Each paragraph provides a contrarian alternative to challenge the command/control leaders and managers driving efficiency insanity. Though the terms "knowledge worker", "knowledge economy", and "human capital" have
- [Fistful of beans 04/20/2011](https://tobyelwin.com/fistful-of-beans-04202011) - 5 things I’ve seen, read, or thought might seed results: 1. Scrap Learning and Manager Engagement — CLO Magazine Most organizations overlook an important aspect of development that often makes it many times more effective — manager engagement. Training tends to lose its power with time. Employees forget what they’ve learned or let their newly acquired skills
- [Fistful of beans 03/16/2011](https://tobyelwin.com/fistful-of-beans-03162011) - Four things I’ve seen, read, or thought might seed results: 1. Screening for Resiliency Adaptability and Resilience — [link no longer valid, sadly] Talent Management Magazine Change is constant, whether we, as individuals, our team, or our organization like this reality, change demands resilience from people, teams, and organization. Change also causes constant challenges to some more
- [Fistful of beans 04/06/2011](https://tobyelwin.com/fistful-of-beans-04062011) - Three things I’ve seen, read, or thought might seed results: 1. Learning Fosters Psychologically Healthy Workplaces — CLO Magazine The American Psychological Association (APA) recently awarded 8 companies with their Psychologically Healthy Workplace Awards (PHWA). The companies were rated on five different criteria: employee involvement, health and safety, work-life balance, employee recognition, and employee growth and development.
- [Fistful of beans 05/04/2011](https://tobyelwin.com/fistful-of-beans-05042011) - Four things I’ve seen, read, or thought might seed results: 1. How Genius Works — The Atlantic Great art or innovation begins with an idea. Sometimes the idea is vague or even simply a bad idea. In this brief, The Atlantic looks into 17 of America’s foremost artists to discuss and find out about how genius
- [Fistful of beans 05/11/2011](https://tobyelwin.com/fistful-of-beans-05112011) - Four of things I’ve seen, read, or thought might seed results: 1. Think About Diversity of Thought — Diversity Executive Magazine Organizations have cultural norms that employees are expected to work within. Ideas presented by employees need become judged on value, not judged on the different perspectives they represent. Thought diversity introduces not only different viewpoints, but also
- [Fistful of beans 04/27/2011](https://tobyelwin.com/fistful-of-beans-04227011) - Three of things I’ve seen, read, or thought might seed results: 1. Too Big to Succeed? — CFO Magazine Citigroup, Bank of America, and JPMorgan Chase are the clear winners of the consolidation game. Each of these, individually, have more than 2 times the assets of 4th-place Wachovia. These 3 banks have bet cross-selling and their
- [Fistful of beans 09/21/2011](https://tobyelwin.com/fistful-of-beans-09212011) - Four of things I’ve seen, read, or thought might seed results: 1. Why being wrong is good for you — CNN.com Most of us go through life assuming we are right, almost all the time, about pretty much everything: our political, our values, our tastes, our religious beliefs, our view of other people, our memory, our
- [Fistful of beans 08/24/2011](https://tobyelwin.com/fistful-of-beans-08242011) - Three of things I've seen, read, or thought might seed results: 1. Bored People Quit — Rands in Response blog People who quit say: "I don't believe in this company." Bored people quit. The author of this post is neither an HR professional nor an organization development/behavior professional, this author simply manages people. I say simply
- [Scope or: how to manage projects for organization success, part 1](https://tobyelwin.com/scope-how-to-manage-projects-part-1) - Misunderstand scope of what, when, quality, how much, where, and what "done" looks like and you misunderstand scope. Part 1 on project scope management.
- [Be Lucky, Who Cares](https://tobyelwin.com/be-lucky-who-cares) - Be lucky or be good. In business luck is not a wise strategy. In life, well lucky over good may win. Here is a new Who song to celebrate 50 years in music and to show Who Cares, all royalties will go to Teen Cancer America, a most unlucky happenstance for all too many.
- [Scope or: how to manage projects for organization success; communication template](https://tobyelwin.com/communication-template) - From concept and business case through project launch, communication is critical for projects success and a communication template is a start.
- [The best meeting icebreaker to break the ice](https://tobyelwin.com/the-best-meeting-icebreaker-to-break-the-ice) - A meeting icebreaker, or kickoff exercise, this perspective exercise lends context unique views and a great facilitation opening. 
- [Scope or: how to manage projects for organization success; impact analysis template](https://tobyelwin.com/impact-analysis-template) - An impact analysis template identifies stakeholder insight along a project life cycle to catalog, monitor, and manage successful project adoption.
- [Impact assessment, analysis template revised](https://tobyelwin.com/impact-assessment-template) - More product-driven organizations have projects at the local business unit, division, or product level. Even siloed projects benefits with an impact assessment.
- [Inbound campaign project checklist - Excel](https://tobyelwin.com/inbound-campaign-project-checklist-excel) - Inbound campaign checklist is a repeatable tool to design strategy, technical architecture, and progress in an Excel spreadsheet.
- [Scope or: how to manage projects for organization success; stakeholder analysis template](https://tobyelwin.com/stakeholder-analysis-template) - This early-phase, project template identifies key concerns and motivations to mitigate risk to over-look or under-appreciate stakeholder position.
- [Fast Start — Bias gets a bad rap](https://tobyelwin.com/fast-start-bias-gets-a-bad-rap) - Bias, an outlook or tendency to prejudge something, is usually attacked in organizations who aim to create an inclusive, equal-opportunity environment. Sounds noble, but not likely to happen though, as even the most open-minded person is subject to bias. There is a reason we have bias: it helped our survival.
- [Culture by design](https://tobyelwin.com/culture-by-design) - Strategy meets people where they are. People connect in communities of interest more than ever, but the connected world demands the water cooler or coffee shop is no longer a physical place, but a digital space. Within a constant state of change collaboration, resilience, and failing fast are assets. The only way to start doing
- [Leaders and fishing](https://tobyelwin.com/leaders-and-fishing) - Majority of leadership effort to connect and guide involves a leader’s acknowledgment of what they do well and fishing for results does not help.
- [What can a 5-year-old teach you about leadership?](https://tobyelwin.com/what-can-a-5-year-old-teach-you-about-leadership) - Leadership is not posters, emails, and professional deeds. Anyone in the organization can lead by example, just look at a 5-year-old.
- [Fast Start — How limits boost creativity](https://tobyelwin.com/fast-start-how-limits-boost-creativity) - Fast Start conversation: Working under constraints seems to stifle creativity. Design under constraint can boost creativity and in this Wired piece, Design Under Constraint: How Limits Boost Creativity, Scott Dadich offers: good designers understand a power within limits. How does constraint offer an opportunity for growth and innovation? The worst a designer can hear is
- [Leading and managing](https://tobyelwin.com/leading-and-managing) - Managers are charged to manage resources against a budget. Leaders shape a vision beyond the horizon for opportunity. Is leading and managing the same?
- [Culture war](https://tobyelwin.com/culture-war) - People who don't fit your culture are the people who keep your business and your team sharp. The drive for new conversation should not create a culture war.
- [Buy-in is broke](https://tobyelwin.com/buy-in) - Don't ask people to buy-in to something.Instead invite them in to what is happening.Communicate with them.
- [Emotion versus intelligence — the tortoise and the hare](https://tobyelwin.com/emotion-versus-intelligence-the-tortoise-and-the-hare) - What Emotional Intelligence [EI] means and does not mean, as well as the EI* vs. IQ debate is more than emotion versus intelligence.
- [How goals help us fail](https://tobyelwin.com/how-goals-help-us-fail) - Aim high, shoot low. Or was it shoot high, aim low? How goals help us fail.
- [Communication in the age of saturation, part 3 visual](https://tobyelwin.com/communication-in-the-age-of-saturation-part-3-visual) - Communication in the age of saturation, part 1 and part 2, I outline challenge to break filters people initiate to manage information overload.
- [Communication in the age of saturation, part 2](https://tobyelwin.com/communication-in-the-age-of-saturation-part-2) - Th very filters put up around your world to manage communication saturation others erect. Does your communication value quality or quantity?
- [Communication in the age of saturation, part 1](https://tobyelwin.com/communication-in-the-age-of-saturation-part-1) - In this communication saturation age employees, customers, and others are under the same constant communication barrage that we are.
- [Statistically, your strategy will fail](https://tobyelwin.com/statistically-your-strategy-will-fail) - We create strategy with limited data. Reliance on past experience and hope for future results deeply colors our ability to predict and plan.
- [The devil in the details — the strategic plan](https://tobyelwin.com/the-devil-in-the-details-the-strategic-plan) - There are many ways to build a strategic plan. Moving into operations and providing performance measures is the required devil in the detail.
- [The most difficult industry to work in](https://tobyelwin.com/the-most-difficult-industry-to-work-in) - One industry is not a more difficult industry than another. Conceived as human interaction people, not process, not technology, are complex.
- [The bottom line: motivation](https://tobyelwin.com/the-bottom-line-motivation) - Motivation to work is less about money and compensation than you might believe. The bottom line on motivation may come from 1959.
- [Diversity façade, part 1](https://tobyelwin.com/diversity-facade-part-1) - Qualitative diversity con compel organization diversity missions, the environment to contribute divergent thoughts is the goal, not diversity facade.
- [Competing values drive organization resistance](https://tobyelwin.com/competing-values-and-organization-resistance) - Corporate culture can cause organization resistance to change. Competing values can highlight what is and may need to change ... to change.
- [Twitter is a waste of time](https://tobyelwin.com/twitter-is-a-waste-of-time) - Revisit Twitter. With both research and an open mind you can find Twitter enable your marketing communication goals outreach and research at 140 characters.
- [George Washington slept here](https://tobyelwin.com/george-washington-slept-here) - The statues are made to honor triumph over the mortal enemy of awesome: status quo. Change upsets the status quo and there are a great many interested in maintaining the status quo. I have seen no statues of George Washington sleeping, but plenty for leading.
- [The VC’s missing formula: human capital discounted cash flow](https://tobyelwin.com/vc-missing-formula-human-capital-discounted-cash-flow) - Without a human capital assessment, a VC's formula accounts for what was built, at the cost of pro forma realization risk of who and how.
- [The bully in the corner office](https://tobyelwin.com/the-bully-in-the-corner-office) - A good leader communicates with that person in an honest, empathetic way. but an absence of leadership drives office bully behavior.
- [Diversity façade, part 2: diversity hijacked](https://tobyelwin.com/diversity-facade-part-2) - When HR efforts limit diversity to a percentage diversity no longer means opportunity without cognitive inclusion the diversity facade remains a quantity.
- [Twitter power — Sarah Palin and the tweet to sue the entire Internet](https://tobyelwin.com/the-pow-pow-power-of-twitter-sarah-palin-uses-twitter-to-threaten-to-sue-the-entire-internet) - As a follow-up to my Twitter is a waste of time blog, I provide a 4th example about the application of Twitter power and social media communication: Late night, July 4, Sarah Palin uses Twitter to threaten to sue the entire Internet. Sarah Palin's lawsuit tweets: AKGovSarahPalin - See letter from my attorney on baseless
- [Organization strategy and development – party like it’s 1969](https://tobyelwin.com/organization-development-party-like-it-s-1969) - Organizations are teams of people and multiple relationship network, organization strategy development is people interacting, first written in 1969.
- [What Businesses Can Learn About Innovation … a comment about the numbers](https://tobyelwin.com/what-businesses-can-learn-about-innovation) - "Lies, damned lies, and statistics"reminds us numbers don't lie, but people do. Business can learn innovation from customer perception.
- [Marketing 2.0 – You better free your mind instead](https://tobyelwin.com/marketing-2-0-you-better-free-your-mind-instead) - Marketing was a constant assault is ever louder, obnoxious, efforts to overcome TiVo, the VCR and DVR to gain our attention.
- [Why Startups Should ALWAYS Compromise When Hiring? — Never!](https://tobyelwin.com/why-startups-should-always-compromise-when-hiring-i-say-never) - Startups should never compromise, if their human capital is as important as their financial statements. A response to a venture capital website post: Should Startups Compromise When Hiring?
- [Change management stormtroopers and system theory](https://tobyelwin.com/change-management-stormtroopers-and-system-theory) - Change management theories that rely on past events ignore opportunity for organizations to interact in an interdependent co-generative way: systems theory.
- [12 tips to bridge the generation gap](https://tobyelwin.com/12-tips-to-bridge-the-generation-gap) - This is the first time in American history that four generations work together. All the knowledge, energy and ideas bridge the possible.
- [Change management, project management, and the intervention](https://tobyelwin.com/change-management-project-management-and-the-intervention) - People deliver projects, execute a process, manage change, and deliver results. Project management is change management to organization performance culture.
- [Change: this time let’s try something new](https://tobyelwin.com/change-this-time-lets-try-something-new) - Change, let's try something new. Insight from social sciences and the Boston Globe on the perception of change reception.
- [Innovation, the technical risk to IQ](https://tobyelwin.com/innovation-the-technical-risk-to-iq) - I see and read so much about offers to teach or facilitate innovation, but what is innovation? Innovation has less to do with technical skill and IQ, then relationships and systems. Innovation is risk; Innovation is dialogue; Innovation is opportunity (also known as diversity); and Innovation is failure and recovery All the above and more. For
- [3 reasons for project failure: change, participation, and risk](https://tobyelwin.com/3-reasons-for-failure-change-participation-and-risk) - Charting success is not easy, only 30% of projects succeed. Here are consistent reasons for project failure: change, participation, and risk.
- [All projects are human capital projects](https://tobyelwin.com/all-projects-are-human-capital-projects) - Company value relies on knowledge, skill, and ability to complete financial, intellectual, and physical capital projects. Projects rely on human capital.
- [CSI Music Industry — Part 1:  The Crime Scene](https://tobyelwin.com/csi-music-industry-part-1-the-crime-scene) - Let's look at the music industry crime scene discover this business was dead in the mid-70s and has been on life support, it never had a healthy outlook, and we have put up with a façade for too long.
- [5 tips to manage better meetings](https://tobyelwin.com/5-tips-to-manage-better-meetings) - Meetings, meetings, and more meetings. We have meetings to clear up confusion, to communicate, to interact, to make decisions, to listen, and to collaborate. How you manage better meetings makes meetings better and that is a return on involvement. Too many meetings end without clear decisions and too often it is not until after the
- [IT failure, too much information in Information Technology](https://tobyelwin.com/it-failure-too-much-information-in-information-technology) - Too much strategy is on the technology portion of people, process, and technology and there is too much information technology failure.
- [High 5, the wisdom of Twitter crowds](https://tobyelwin.com/high-5-the-wisdom-of-twitter-crowds) - Who you associate with in your social media circle may be why you feel Twitter is a waste of time. The wisdom of Twitter is in diversity.
- [Competing values drive your organization out of business](https://tobyelwin.com/competing-values-drives-your-organization-out-of-business) - An organizational culture framework that measures competing values is an opportunity business change is strategic competence.
- [4 tips to use Twitter for project management](https://tobyelwin.com/4-tips-to-use-twitter-for-project-management) - In project management there is an obligation to communicate, but with Twitter you have an opportunity to communicate more efficiently, more effectively.
- [Why your business strategy is a project portfolio](https://tobyelwin.com/why-your-business-strategy-is-a-project-portfolio) - A portfolio view projects priority with the same risk and return criteria as capital expenditures and strategic commitments get evaluated.
- [8 steps to better decision-making](https://tobyelwin.com/8-steps-to-better-decision-making) - There is value at those wha make tough decisions, with all the information and data available you can improve your decision-making process.
- [The cost of human capital is emotional intelligence](https://tobyelwin.com/the-cost-of-human-capital-is-emotional-intelligence) - Research shows happier people are with leaders, teams, and organization culture, bottom line performance can increase 30%. The cost: human capital.
- [Googled: the cost of culture](https://tobyelwin.com/googled-the-cost-of-culture) - What does culture really costs a company? Is it worth investing in culture or passively letting culture form, also known as luck-based leadership? What is the cost of culture in profit or loss? I found this one company a great example: Maternity leave: 5 months full salaryPaternity leave: 7 weeks full salary Plus new moms
- [The cost of culture, a 50% turnover of the Fortune 500](https://tobyelwin.com/fortune-500-turnover) - If companies were built to last, more than only six of 10 Fortune 500 companies would remain Fortune 500 10 years later. Culture is key to remain great.
- [Human capital portfolio management and simple math](https://tobyelwin.com/human-capital-portfolio-management-and-simple-math) - Financial capital models look to spread risk, an approach for human capital risk is not such simple math.
- [Innovation Boston and Budapest, or Dirty Water and the Blue Danube](https://tobyelwin.com/innovation-boston-budapest) - An innovation review of human capital investment of both Boston and Budapest. The future for was not bright, but incandescent.
- [Risk is an unnecessary (p)art of the deal](https://tobyelwin.com/risk-is-an-unnecessary-part-of-the-deal) - Human capital usually represents nearly 70% of all operating costs and the risk of any deal is human capital risk. 
- [Googled again: cost of culture is innovation](https://tobyelwin.com/googled-again-cost-of-culture-is-innovation) - What, really, is the cost of culture? Is culture tangible to business bottom line or is culture an intangible behavioral science term only useful for dissertations? Culture, innovation, values, diversity, opinion. Related? Perhaps to each other, but related to the bottom line? I read a recent blog on Fistful of Talent had me revisit diversity's
- [How to launch and manage your social media identity — the slides](https://tobyelwin.com/how-to-launch-and-manage-your-social-media-identity-the-slides) - Last Thursday night I gave a presentation to the Massachusetts Bay Organization Development Learning Group [update 2015: now Boston Facilitators Roundtable] on how to grab hold of the marketing world that's spinning around us and get a tangible handle on how to launch and manage a social media identity. Both the deck presentation and some recommended resources are
- [Change management bottom up or top down](https://tobyelwin.com/change-management-bottom-up-or-top-down) - In classic change management theory leaders drive top down change, the future of change relies on the bottom, majority, to realize a vision.
- [Human capital assessments — the symptom or the disease](https://tobyelwin.com/human-capital-assessments-the-symptom-or-the-disease) - Private equity evaluations need to reveal both tangible and intangible. Without reliable human capital assessment, true valuation is missed.
- [Notes from Boston: the state of US venture capital](https://tobyelwin.com/notes-from-boston-the-state-of-us-venture-capital) - The venture capital climate in Boston is different than Silicon Valley, but human capital tipping point should not lean West.
- [The NFL draft and your company recruiting strategy](https://tobyelwin.com/the-nfl-draft-and-your-company-recruiting-strategy) - The NFL draft in precarious, perhaps we try to measure wrong competencies, after all, technical skills are not enough to predict success.
- [Sales, finance, and human resources, only room for two at the table](https://tobyelwin.com/sales-finance-and-human-resources-only-room-for-2-at-the-table) - All business function relies on sales and finance. Business can finance human resources or HR can join business in ways to make money.
- [The NFL draft and your company recruiting strategy (round 2)](https://tobyelwin.com/the-nfl-draft-and-your-company-recruiting-strategy-round-2) - Recruiting must to look past technical skill, as the NFL struggles to draft prove it does not show future success but only task performance.
- [Embrace geolocation, Foursquare, and social media sensory overload](https://tobyelwin.com/embrace-geolocation-foursquare-and-social-media-sensory-overload) - This article, Tech Edge: Hollow Point | Fast Company, offers a view on the latest, greatest--stop me if you've heard this before--social media phenomenon around "checking in" through Foursquare. I have to agree with this article that "checking in can be fun, useful, and even indispensable, but only in certain contexts". However, I'm not sure checking in
- [All hail the solution to the micromanager](https://tobyelwin.com/all-hail-the-solution-to-the-micromanager) - The micromanager is a decision-making bottleneck. Manage strategy and your organization through a horizon timeline with Requisite Uncertainty.
- [Talent score report brought to you by your credit agency](https://tobyelwin.com/talent-score-report-brought-to-you-by-your-credit-agency) - How's your credit score? Perhaps I could ask another way, how accurate is your credit score? Perhaps another way, how accurate is your credit score in assessing your talent, management, or leadership potential? According to Equifax, their internal assessments "directly aligns human resources to overall organization goals" and you can read about it here: Talent
- [Isn’t it enough that I told them?](https://tobyelwin.com/isnt-it-enough-that-i-told-them) - A communication strategy alloww people to understand the difference the make and the role they have. It is not enough to to say 'I told them'.
- [More workers voluntarily quit their jobs](https://tobyelwin.com/more-workers-voluntarily-quit-their-jobs) - Cut payroll costs, redistributed work to smaller staff. Companies expect workers feel "lucky to even have a job", but workers voluntarily quit.
- [A View:  Tablet PCs Must Get Cheaper, Lighter, More Connected](https://tobyelwin.com/a-view-tablet-pcs-must-get-cheaper-lighter-more-connected) - In the latest issue of Wired magazine Steven Levy's article Tablet PCs Must Get Cheaper, Lighter, More Connected is a good over view of what it might take to push the tablet into a new category of computing. Some quick hits: Tablets must be cheap enough to lose ~$149 [or cheap enough when you drop it/spill coffee/spill
- [The great spare-time revolution](https://tobyelwin.com/the-great-spare-time-revolution) - Our spare-time revolution is not here for those who feel they have no spare time. I wonder who provides Wikipedia with 100, million hours of free human labor.
- [5 reasons human resources hurt consumer brands](https://tobyelwin.com/human-resources-hurt-consumer-brands) - How your Human Resources department treats job applicants impacts your brand's reputation. HR are important to your consumer brand marketing.
- [Low risk, low return human resources](https://tobyelwin.com/low-risk-low-return-human-resources) - Low risk strategy, low return strategy for human resources is no way for human resources to treat human capital.
- [The Unemployed Will Not Be Considered — 3 Views](https://tobyelwin.com/the-unemployed-will-not-be-considered-3-views) - Some jobs will not consider unemployed. Both HR and unemployed are in poor view unless corporate policy comes out of the dark ages.
- [It’s true, your boss is a psychopath — UNCOMMON KNOWLEDGE?](https://tobyelwin.com/its-true-your-boss-is-a-psychopath-uncommon-knowledge) - From the weekly, always insightful, Boston Globe Ideas Section, I give you this week's UNCOMMON KNOWLEDGE [their capitalization, not mine]. This section usually provides a hodge-podge of nuggets from the social sciences. This week's lead might be better more accurately placed under COMMON KNOWLEDGE – It’s true, your boss is a psychopath: Watching the news some days, you’d
- [Too many links, a pause for delinkification](https://tobyelwin.com/too-many-links-a-pause-for-delinkification) - If a digital goal is to provide a compelling reading experience, hyperlinks challenge the reader comprehension and may "shatter the brain".
- [Human capital risk, now that’s real risk](https://tobyelwin.com/human-capital-risk-is-the-real-risk) - We invest in people and with human capital costs ~70% of operating costs, human capital risk is real, quantifiable risk.
- [Organization sabotage and the butterfly effect](https://tobyelwin.com/organization-sabotage-and-the-butterfly-effect) - To run a team, manage a group, or lead an organization means you line people up yell, "ready, steady, go" and we folk hum along without need, guidance, motivation, communication, or care for anyone but the organization. The reason a professional might call for an organization intervention comes from the feeling of organization sabotage. Something is wrong. Someones needs help. We need to intervene.
- [Scope or: how to manage projects for organization success, part 2](https://tobyelwin.com/scope-how-to-manage-projects-part-2) - When scope is not defined no one knows what to expect or know when trouble arises. Part 2 on how to view project scope management.
- [How do you measure innovation:  tax revenue](https://tobyelwin.com/how-do-you-measure-innovation-tax-revenue) - When we talk innovation, innovation is usually connected to a firm or a region. Interest with innovation at the regional level is usually couched in economic development. So, what is economic development other than politicians, ribbon-cutting ceremonies, and glad-handing photo-ops? Why are so many incentive packages being offered? Tax havens being offered? Tax holidays? Who
- [The maven or the laggard — Clive Thompson’s view](https://tobyelwin.com/https-media-wired-com-photos-5a9f4f59dc9df6500b907410-master-w_2240c_limit-st_thompson_technophobes_f-jpg) - Those early market adopters, the techno-weenies that stood in line for Apple's iPhone 4, they represent only about 13.5% of the potential market. The maven or the laggard decides early, but not always often enough. It seems many consumer and technology products look for the big splash that Apple seems to land as a sign
- [This social media fad will ruin organization development](https://tobyelwin.com/this-social-media-fad-will-ruin-organization-development) - The organization development profession is in a, social media, world of trouble because social media delivers all the profession's intended qualities.
- [Venture Capital and the descent into irrelevance](https://tobyelwin.com/venture-capital-and-the-descent-into-irrelevance) - VCs believe they seek and back promising entrepreneurs. VCs believe they spark innovation. Venture Capital, itself, may prove irrelevant. 
- [Media’s two tribes — charging for content](https://tobyelwin.com/medias-two-tribes-charging-for-content) - The lines are drawn: charge for content, give content for free. Media's two tribes charge for content, but I doubt they know why. In Media’s two tribes, The Economist breaks down the thought of charging for premium content over giving content away. In this article read about what two UK media outlets weigh in their chosen
- [Media’s two tribes — Rupert Murdoch’s Wall](https://tobyelwin.com/medias-two-tribes-rupert-murdochs-wall) - Pay for news, sight unseen? Rupert Murdoch seems to bet you will. The future of ink may rely on a wall as a digital media strategy.
- [Can you engineer regional innovation clusters?](https://tobyelwin.com/can-you-engineer-regional-innovation-clusters) - Pronouncements of local, state, or federal tax incentives to draw investors and to build innovation clusters. The key is to see a difference between cluster and clutter. The key for clusters to succeed is for clusters to cultivate of high, value-add industries and supply chains as well as a sustainable competitive AND comparative advantage to other regions. Boston may not rate as a successful cluster.
- [Organization development is business growth](https://tobyelwin.com/organization-development-is-business-growth) - Organization Development is a competence. As management and leadership are business skills, this profession has deep learning for any business growth.
- [Marketing interruption still trumps engagement, really?](https://tobyelwin.com/marketing-interruption-still-trumps-engagement-really) - Effective interruption over pointless engagement, some feel interruption marketing trumps marketing engagement.
- [Organizations don't change, people change](https://tobyelwin.com/organizations-dont-change-people-change) - Organizations are, quite simply, made up of social interactions: groups of people. People are the heart of organization change. All change is people change.
- [The intervention as organizational rehab](https://tobyelwin.com/the-intervention-as-organizational-rehab) - Until knowledge, skills, and abilities are both individual and team success, the organization intervention seems less an option than a core competence.
- [A key to why so many companies blow it in social media](https://tobyelwin.com/a-key-to-why-so-many-companies-blow-it-in-social-media) - Jonathan Salem Baskin's Advertising Age blog where he presents his case that brands have a key to why so many companies blow it in social media.
- [Evaluating risk: financial models versus competency models, part 1](https://tobyelwin.com/financial-models-competency-models-part-1) - Even with 100% of information, models do not predict the future, competency models can only guide business discussions and inform.
- [Business as a foreign language for HR professionals](https://tobyelwin.com/business-as-a-foreign-language-for-hr-professionals) - Human resources can include recruiting, training, and benefits, but HR is not at the table until they understand business: finance and sales.
- [Discounted risk is human capital risk](https://tobyelwin.com/discounted-risk-is-human-capital-risk) - Human capital risk is the most difficult risk your firm will manage. You can't simply throw money at human capital problems.
- [Create firm value, build talent during a downturn](https://tobyelwin.com/create-firm-value-build-talent-during-a-downturn) - Investing in talent during trying times is a firm, value investment and a way to assure it is important to build talent during downturns.
- [2 priorities for competitive advantage](https://tobyelwin.com/2-priorities-for-competitive-advantage) - Business competitive advantage comes doing things cheaper or doing things better. Motivation and project management meet both priorities.
- [9 views into your organization with a project management lens](https://tobyelwin.com/9-views-into-your-organization-with-a-project-management-lens) - Project management may look like engineering, top-down control process. Project management is less process, more discipline with 9 views.
- [Golden parachutes reward risk or moral hazard?](https://tobyelwin.com/golden-parachutes-reward-risk-or-moral-hazard) - The July 31st Economist wrote an article called The wages of failure and brought an interesting perspective to those CEOs dismissed because or PR disasters. Do golden parachutes reward bad leadership or reward risk crucial for a firm to rebuild, re-imagine, and compete within capitalism? The article acknowledges the outrage many have to folks like
- [The bureaucrat and bureaucracy revisited](https://tobyelwin.com/bureaucrat-and-bureaucracy-revisited) - Organization growth needs to be scalable. Growth built on a deck of cards is unstable. Bureaucracy can unleash innovation by letting people understand their role and create a sense of shared responsibility.
- [What for-profits can learn from non-profits](https://tobyelwin.com/what-for-profits-can-learn-from-non-profits) - Looking for new thoughts or approaches deserves a peek to learn from non-profits, the book, Zilch, by Nancy Lublin is an innovative view.
- [When a small business should fear growth](https://tobyelwin.com/when-a-small-business-should-fear-growth) - Your small business doesn't have the culture to succeed as big business. Repeatability, scalability, and talent need a big place for small business growth.
- [Hiring the right person is more emotional than rational](https://tobyelwin.com/hiring-the-right-person-is-more-emotional-than-rational) - Assume each person who interviews has technical skills for the job, what of the emotional intelligence required?
- [Fast Start — Untangling the social web](https://tobyelwin.com/fast-start-untangling-the-social-web) - Fast start conversation: Network analysis software to recover $780 billion in fraud; to predict crimes; and to find where the best big parties are? There are a host of companies and clients using network analysis untangling the social web's influencers, from societal to societal. What happens when the value of mapping influence between individuals lends
- [Evaluating risk: financial models versus competency models, part 2](https://tobyelwin.com/financial-models-competency-models-part-2) - While financial models look to identify financial strengths competency models try to identify knowledge, ability, and skills to lead organizations.
- [The key to innovation may be better employee hygiene](https://tobyelwin.com/the-key-to-innovation-may-be-better-employee-hygiene) - So often innovation seems the goal to unlock. However, human aspects of organizations rely on human motivation. No key to innovation will fit without better employee hygiene and the hierarchy factors required.
- [Mergers and acquisitions systems thinking strategies, part 1](https://tobyelwin.com/mergers-and-acquisitions-systems-thinking-strategies-part-1) - As a conductor I started a journey to understand intrinsic and extrinsic motivation. Mergers and acquisitions systems rely on similar motivational blends.
- [4 performance myths dispelled and no more performance reviews](https://tobyelwin.com/4-performance-myths-dispelled-and-no-more-performance-reviews) - September's Talent Management magazine writer Mr.Harold D. Stolovitch provides a reality check within his Human Performance column titled Dispelling Performance Myths [2018, no longer available, select for alternative]: High job satisfaction results in high performance When employees select their own work goals, their motivation to achieve them is greater Personality inventories used for selection purposes
- [Hiring the right person is more cultural than technical](https://tobyelwin.com/hiring-the-right-person-is-more-cultural-than-technical) - When building a team the potential personality clashes and social miscues realize hiring the right person is more cultural over technical.
- [Your star performer creates employee resentment](https://tobyelwin.com/your-star-performer-creates-employee-resentment) - How you identify and manage employee performance creates resentment. Your star performers create employee resentment in others.
- [The key to change is circular reasoning](https://tobyelwin.com/key-to-change-is-circular-reasoning) - Innovation is risk. Change relies on risk and risk relies on confidence. No change, no innovation. The key to change is circular reasoning.
- [Our big letdown with leaders](https://tobyelwin.com/our-big-letdown-with-leaders) - We humans disappoint easily and acutely set up for big letdowns from our leaders. This big letdown may have more to do with us then the leaders themselves.
- [Mergers and acquisitions systems thinking strategies, part 2](https://tobyelwin.com/mergers-and-acquisitions-systems-thinking-strategies-part-2) - To evaluate merger integration risk evaluate systems integration. Human capital integration is the key to all mergers and acquisitions systems thinking.
- [Mergers and acquisitions systems thinking strategies, part 3](https://tobyelwin.com/mergers-and-acquisitions-systems-thinking-strategies-part-3) - The real work of an M&A comes with integration. A systems view for organizations presents dynamic entities that continually interact with their environment.
- [Recap: Scope or:  how to manage projects for organization success](https://tobyelwin.com/recap-scope-or-how-to-manage-projects-for-organization-success) - A recap on my series of six blogs around project scope. Includes links to slide deck and customizable templates: 1 of 6 — Scope or: How to manage projects for organization success, part 1 The ability to deliver a project is the ability to compete. Scope kills projects and projects that are not delivered kill organizations. Scope
- [Mergers and acquisitions failures are project management failures](https://tobyelwin.com/mergers-acquisitions-project-failure) - No matter the motive for mergers and acquisitions, the real work is system integration and these failures are really project management failures.
- [Recap: Communication in the age of saturation](https://tobyelwin.com/recap-communication-in-the-age-of-saturation) - A recap on my series of blogs around communication in the age of saturation. Preamble: Marketing 2.0 – You better free your mind instead The printing press brought us Marketing 1.0. Marketing 1.0, however, did not bring information to all equally. Information really relied on distribution and distribution relied on money. Marketing 1.0 was owned
- [Quality communication in social media](https://tobyelwin.com/quality-communication-in-social-media) - To improve social media communication, writers can think of their blogs and posts as mini dissertations to add quaility.
- [The Top 3 Statistical Debunking Criteria](https://tobyelwin.com/the-top-3-statistical-debunking-criteria) - People tell lies with words, that doesn't make words bad. People tell lies using statistics, but that doesn't make statistics bad.
- [Technical ability does little to mitigate risk](https://tobyelwin.com/technical-ability-does-little-to-mitigate-risk) - Organizations don't simply run from a strategic plan prescription. Projected cash flows don't deliver themselves. Business units don't run in a vacuum. Individual technical ability is not more important than the collaborative knowledge, ability, and skills of people and teams. If you recruit people with evaluation efforts that focus on industry experience, work history, and
- [Motivation management is resource management](https://tobyelwin.com/motivation-management-is-resource-management) - Leaders and management are under intense pressure to manage motivation. Motivation management is a direct resource to customer experience.
- [The value of information and the link to development](https://tobyelwin.com/information-link-to-development) - The value of information links all resources to mission, vision, and strategy. Knowledge without communication is a chasm to development.
- [Crowdsourcing your organization strategy, what’s to appreciate?](https://tobyelwin.com/crowdsourcing-your-organization-strategy-whats-to-appreciate) - Crowdsourcing a solution is the antithesis of the bureaucratic, and often autocratic, organization strategy planned by the chosen few, but more successful.
- [Marketing:  trying to rekindle the old days](https://tobyelwin.com/marketing-trying-to-rekindle-the-old-days) - Marketing 1.0: the distribution is the value; command and control. Dollars to deluge is spam. Marketing 2.0: the context is the value; contribute and collaborate. Community as king is engagement. Which side of the seat are you on?
- [Business strategy failures are project management failures](https://tobyelwin.com/business-strategy-failures-are-project-management-failures) - The majority of managers believe implementing strategy is far harder than formulating it. Business failures are project management failures.
- [Organization change, the frame retains the name](https://tobyelwin.com/organization-change-the-frame-retains-the-name) - Organization change rarely succeeds if you can not frame communication to emotionally and rationally resonate throughout the organization. The organization are less a technical, political, or cultural organizations, because organizations are a combination of all three.
- [Fistful of beans 03/09/2011](https://tobyelwin.com/fistful-of-beans-03092011) - Five things I’ve seen, read, or thought might seed results: 1. Keeping CEOs in Check — Human Resource Executive (sadly, link no longe available) A recent study, "Dominant CEO, Deviant Strategy and Extreme Performance: The Moderating Role of a Powerful Board," published in the February edition of the Journal of Management Studies finds: strong CEO at
- [Fast Start — Why being wrong is good for you](https://tobyelwin.com/fast-start-why-being-wrong-is-good-for-you) - The way to succeed in life, is not, in fact, to never make a mistake, but to actually realize getting something wrong provides an opportunity to get your assumptions right. Being wrong is good. So, be good.
- [An organization intervention is not an organization inquisition](https://tobyelwin.com/an-organization-intervention-is-not-an-organization-inquisition) - An organization's present is built upon their collected history. This history is an essential core of their organization’s being. The past set the present capabilities. Rattling an organization's history is rattling the foundation stones of an organization's culture. A highlight into what people do wrong attracts attention to ... what people do wrong. No one likes association to something broken. No one likes it pointed out they work within, are part of, or manage broken processes. An intervention should not open an inquisition for blame and shame, but an inquiry into the possibility of what can be.
- [The communication obstacle course](https://tobyelwin.com/the-communication-obstacle-course) - Perception forces communication through an obstacle course. Each perception filters communication intent, each layer sifts clarity towards confusion.
- [Fistful of beans 03/23/2011](https://tobyelwin.com/fistful-of-beans-03232011) - Four things I’ve seen, read, or thought might seed results: 1. Talent Does Not Live by Technology Alone — WriteforHR Globalized competition and the current economic climate should have revealed the realization of the right talent, in the right location, at the right cost as one of the biggest competitive advantages to organization performance. A talent management software
- [Communication, change, and your mission — if you choose to accept it](https://tobyelwin.com/communication-change-and-your-mission) - Change is fun for some: the energy of the unknown, the passion instilled in people looking forward to a new adventure. Some embrace the unknown as an opportunity to both learn, grow, and stretch their current perspectives. Time to change communication. Change is pain for some: the feigned excitement for heading into unknown, the new Change is pain for some: the feigned excitement for heading into unknown. Change communication requires addressing the main cause of resistance is the resistance to enter, into the unknown.
- [Fistful of beans 04/13/2011](https://tobyelwin.com/fistful-of-beans-04132011) - Four things I’ve seen, read, or thought might seed results: 1. Managing the Motivation Equation — Chief Learning Officer Leveraging motivation theory can reduce intention-action gap. What is the intention-action gap? Outside work the intention-action gap can be saying you will call you mother every Sunday, but rarely do. At work the intention-action gap can be
- [Project management is useless without scale](https://tobyelwin.com/project-management-is-useless-without-scale) - Project management is useless as a set of the same tools to get the same results. Project management scale requires the right tool for the right value.
- [The bureaucracy option to manage risk](https://tobyelwin.com/the-bureaucracy-option-to-manage-risk) - Bureaucracy may, indeed, provide organizations a strong case to manage risk. Policy and bureaucracy is not a cure for ineffective management.
- [The final frontier of competitive advantage](https://tobyelwin.com/the-final-frontier-of-competitive-advantage) - If your company and my company recruit the same and your company can not motivate to deliver projects and my company can: I win competitive advantage.
- [Getting it done versus getting it accomplished](https://tobyelwin.com/getting-it-done-versus-getting-it-accomplished) - The difference between getting it done versus getting accomplished is like working towards a time goal against value delivered.
- [Company social media strategy reflects organization culture — marketing](https://tobyelwin.com/company-social-media-strategy-reflects-organization-culture-marketing) - Your organization can not have an open social media, marketing strategy without involvement, communication, listening, or transparency.
- [Influence of The Modern Firm](https://tobyelwin.com/influence-of-the-modern-firm) - Organizations design success promotes relations: relations of people within the firm, relations of strategic choices within environmental features. The modern firm serves to coordinate the actions of people and motivate groups of people to carry out activities. An individual's self-interest presents on-going motivation challenges that compete against what an organization wants. Quick example: someone with a fixed salary who works
- [Social metrics that matter to your boss](https://tobyelwin.com/social-metrics-that-matter-to-your-boss) - Social and digital marketing success means we understand how to evaluate success their boss. And what matters to him, matters to us.
- [Who knows?  Many times not many people do](https://tobyelwin.com/who-knows) - Admitting you don't know is a process to understanding. But those who don't know what they claim to know are not in an open position to ever know who knows.
- [Root cause and critical path, that's organization development](https://tobyelwin.com/root-cause-and-critical-path-thats-organization-development) - Organization development root cause has a critical path for success or failure. In the natural world the whole system is the critical path to change.
- [USA Inc. Mary Meeker's letter to investors on America's financial statements](https://tobyelwin.com/usa-inc-mary-meeker-letter) - The United States as a for-profit corporation. Mary Meeker takes an investor relation's view of a letter to USA Inc. shareholders and presents how investors might position the United States of America as a corporation. What position will you take going short, going long, or more likely: what's going on?
- [Engagement needs both context and perspective](https://tobyelwin.com/engagement-needs-both-context-and-perspective) - Without context or value proposition, the term engagement varies dramatically, by audience, need, and perspective.
- [4 questions leaders need to ask ... themselves](https://tobyelwin.com/4-questions-leaders-need-to-ask-themselves) - Leaders at the top of the organization are accountable to deliver results. Some leaders believe results come from questioning others. Leadership is not a title, it is a position. A leader's influence positions people and teams for success. Leader positioning does not come with a salary range, but is found at any level of an
- [Organization innovation dies when industry myopia prevails](https://tobyelwin.com/innovation-dies-when-industry-myopia-prevails) - Organization growth relies on new thinking and challenges comfort of many. Industry myopia and same thinkers with same thoughts should look for asteroids.
- [People, process, and technology ... divided by behavior](https://tobyelwin.com/people-process-and-technology-divided-by-behavior) - With people, process, and technology efforts people draw the short straw in design. Process and technology take a majority of dialogue and budget, not behavior.
- [Fast Start — Too big to succeed](https://tobyelwin.com/fast-start-too-big-to-succeed) - Fast Start conversation: Big companies can spread fixed costs across a larger base. Big company capability to spread costs means better shareholder, financial performance. Large companies benefit from scale. Or so it is said. CFO.com's Too Big to Succeed revealed 748, large companies delivered median annualized total shareholder returns of 2.7%. Size matters, but not compared to small companies who,
- [Fast Start — How not to grow, a CFO's not-to-do list](https://tobyelwin.com/fast-start-how-not-to-grow-a-cfos-not-to-do-list) - Fast Start conversation: A saying: if you want to stay the same, you have to change everything. To stay on top, you have to plan to change, you have to react, you have to predict. 4 common missteps from CFO Magazine's How Not to Grow: Problem: Going after the wrong market Problem: Scaling good ideas too
- [Stop giving advice people ignore](https://tobyelwin.com/stop-giving-advice-people-ignore) - If advice sounds like an option, people usually take the option of least resistance, being: they don't want to redo work.
- [A Leap in the Dark by the book](https://tobyelwin.com/a-leap-in-the-dark) - Any talk about change management must start with stakeholder alignment. Quick on any change-rule heels is risk identification. History provides truly great examples of change challenges and few resonate greater in my mind than The American Revolution. The players: 13 colonies and their self-interests as well as the class war within each colony; France, Spain,
- [Project management is not a process, but a promise](https://tobyelwin.com/project-management-is-not-a-process-but-a-promise) - Project management process reduces project risk and reduced risk increases a project delivery promise.
- [Recently finished book — A Leap in the Dark](https://tobyelwin.com/recently-finished-book-a-leap-in-the-dark) - Any talk about change management must start with stakeholder alignment. Quick on any change-rule-heels: risk identification. History provides truly great examples of change challenges and few, in my mind, resonate greater change management challenges than The American Revolution. The players: 13 colonies and their self-interests, as well as the class war within each colony; France,
- [Fast Start — Why we hate HR](https://tobyelwin.com/fast-start-why-we-hate-hr) - Fast Start Conversation: Human Resources has a bad rap. Strategic business partners? Seat at the table? HR people, in most instances, are neither strategic nor leaders. Seems a common lament, so highlights the Fast Company article Why We Hate HR. What has changed since this article was written — in 2005? Does HR have a bad
- [Controlling bosses cause poor work](https://tobyelwin.com/controlling-bosses-cause-poor-work) - Bosses are managers, bosses manage resources: time, money, and employees, are each finite resources. Controlling bosses cause poor work resources.
- [Why 70 is a key metric for learning and development](https://tobyelwin.com/why-70-is-a-key-metric-for-learning-and-development) - Training key metrics: 10% from training courses or reading, 20% from feedback and collaboration. Learning and development is 70% on the job.
- [New clichés for organization development](https://tobyelwin.com/new-cliches-for-organization-development) - People use stock phrases and clichés in an attempt to create a common understanding and communicate. Organization development has it's own tired clichés.
- [Fast Start — Design teams: co-location trumps remote](https://tobyelwin.com/fast-start-design-teams-co-location-trumps-remote) - Fast start conversation: When co-creating, teams need every bit of energy they have to work together to produce great designs. To maintain energy, teams need to talk with each other, teams need to see each other’s work, and for design teams, co-location trumps remote. Why is that? What words, phrases, vocabulary, and communication channels disadvantage remote
- [Start-up Nation by the book](https://tobyelwin.com/start-up-nation) - Start-ups have cultural qualities that make their work environment unique to other, bigger companies. Now there is a notion of what a start-up nation is.
- [Change agents are your organization's real leaders](https://tobyelwin.com/change-agents-are-your-organizations-real-leaders) - Speed of information demands people become change resilient to the constant wind of change. Enter: Change Agent.
- [3 performance review politics that always trump merit](https://tobyelwin.com/3-performance-review-politics-that-always-trump-merit) - When rewards are given to those with little merit, but through a host of politics such as cronyism, parochialism, and kleptocracy, engagement is sabotaged.
- [What's wrong with employee engagement? Ask Facebook](https://tobyelwin.com/whats-wrong-with-employee-engagement-ask-facebook) - Praise in public, scold in private. Many are coached on this. But what happens when a single manager's lack of self-awareness meets the level of the Facebook video a father posted to his daughter? See video below? What, you ask, can the paternal bond of a father and a daughter offer management? The situation, I witness far too often, is a manager's tough love, just as a father hides behind, will snap an employee or co-worker back into line. The father in this video uses tough love and tough love seems a viable option in a far too many manager tool kits, as well.
- [Shifting Role of Organization Development in Business - St. Louis bound](https://tobyelwin.com/shifting-role-organization-development) - The agenda for "Shifting Role of Organization Development in Business" where I present with other battle-tested professionals that are undaunted in the on-going struggle to help organizations and people develop excellence.
- [Appreciative Leadership by the book](https://tobyelwin.com/appreciative-leadership) - Business assets appreciate when leaders appreciate lasting results come from how they magnify the ability of those around them; the book on how.
- [Buyer persona for organization strategy and development](https://tobyelwin.com/buyer-persona-for-organization-strategy-and-development) - Tools HR relies on to understand, communicate, and motivate people needs a reboot. A relaunch. A restart. A buyer persona strategy.
- [The cost of culture and the U.S. auto industry](https://tobyelwin.com/the-cost-of-culture-and-the-us-auto-industry) - Change is hard. We know that. But yet, our bosses don't seem to. The auto industry wants a straight road. People like accountability and reliability, even as the ship lists, conditions change, but thinking does not. That is the cost of culture.
- [Fast Start — 4 steps to set after-hours work expectations](https://tobyelwin.com/fast-start-4-steps-to-set-after-hours-work-expectations) - Fast Start conversation: When leaders fail to clarify their preference to stay connected with their technology their employees guess expectation for responsiveness and communication preference. 4 steps to set after-hours work expectations help leaders improve their communication and information. This improves the relationship with their employees and, in turn, improve the employee's relationships with their family and friends.
- [Social Media:  Fight, Flight, or Friend — organization development presentation](https://tobyelwin.com/social-media-fight-flight-or-friend-presentation) - Below are the slides from today's Shifting Role of Organization Development in Business conference in St. Louis. To view presentation within this site, scroll below the 2 slides. You can download Adobe Acrobat or PowerPoint version just below. Many thanks, once again, for the St. Louis Organization Development Network invitation and their efforts bringing the community together. Here
- [Community persona for organization development](https://tobyelwin.com/community-persona-for-organization-development) - People are the only way organizations achieve or sustain anything. A community persona strategies sync marketing to motivation.
- [4 design tools to meet persona context](https://tobyelwin.com/4-design-tools-to-meet-persona-context) - Design standards provide measurable adoption and return that justify the investment to use persona design tools to meet user objectives.
- [Fast Start — Stores smarten up amid spam flood](https://tobyelwin.com/fast-start-stores-smarten-up-amid-spam-flood) - Fast start conversation: Last year the nation's top, 100, e-commerce retailers sent 177 emails to every email customer they had; the most aggressive of these sent 500 emails each. Online sales are 9% of total sales. Does this article expect Stores Smarten Up Amid Spam Flood? What would you do?
- [About Face 3:  The Essentials of Interaction Design by the book](https://tobyelwin.com/about-face) - About Face 3 is the 2007, third edition book by authors, Alan Cooper, Robert Reimann, and David Cronin who advocate "knowing what the user wants".
- [Small business web design review, principles to meet promise](https://tobyelwin.com/small-business-web-design-review-principles-to-meet-promise) - I interact with lots of folks who ask that I review their website and suggest changes. Many people are well-intentioned to join social media or build a site as a marketing outlet to promote themselves, their business, their thoughts, their organization, or their community. This does not always meet web design need: the need to meet
- [Fast Start — Bio as Bible:  Managers Imitate Steve Jobs](https://tobyelwin.com/fast-start-bio-as-bible-managers-imitate-steve-jobs) - Fast Start conversation: We've barely recovered from a decade of Jack Welch, cult of personality, CEO worship. Steve Jobs' unfortunate death and Walter Isaacson's biography now catapults us back in time. Bio as Bible: Managers Imitate Steve Jobs talks about those who want to import Jobs to their jobs; the Wall Street Journal article includes video
- [Fast Start — The State of Social Media Marketing annual report](https://tobyelwin.com/fast-start-the-state-of-social-media-marketing-annual-report) - Fast start conversation: Wherever you land on the social media spectrum, social media is too powerful to keep your head down and ignore. The State of Social Media Annual Survey Report may add context. What might you do differently?
- [Fast Start — Is your organization design ready?](https://tobyelwin.com/fast-start-is-your-organization-design-ready) - Fast start conversation: What does it mean for an organization to be design ready? What do you need to know to find out if you need to care if your is organization design ready? Insight from design pioneer Alan Cooper's design team. A series of questions: Are the right people in the organization listening? Is
- [Fast Start — Gartner report lends disturbing CIO view on social media](https://tobyelwin.com/fast-start-gartner-report-lends-disturbing-cio-view-on-social-media) - If I am not wrong, C-I-O stands for CHIEF Information Officer. This Gartner review categorizes CIO responses as: Folly, Fearful, and Flippant make up a majority, 52%, of CIO responses. Disturbing.
- [Fast Start — Letter to a young project manager](https://tobyelwin.com/fast-start-letter-to-a-young-project-manager) - What it may take for a new project manager.
- [Fast Start — Digital differences and internet adoption](https://tobyelwin.com/fast-start-digital-differences-and-internet-adoption) - Fast Start conversation: One in five American adults do not use the Internet. Half of the American 20% who do not use the Internet feel the Internet is irrelevant to them. Check out the Pew Research Center report page or the Digital differences .pdf download. What does this 20% mean to you or your company?
- [Planning the art of possibility](https://tobyelwin.com/planning-the-art-of-possibility) - The habit of deficit-based thinking gets us into spiral of what is wrong. When we look, with our hammer, for things to fix then every interaction and process, all those nails, look right for a good hammering. There is an alternative switch into the art of planning possibility.
- [Fast Start — What publishing learned from music piracy](https://tobyelwin.com/fast-start-what-publishing-learned-from-music-piracy) - Fast Start conversation: A 3-year decline in sales from $14.5 billion to $2 billion found the music industry band together to assault technology. The coordinated move drives the consumer to a coordinated solution: the black market and music piracy. The publishing industry tries something different as this Wall Street Journal article What To Do When
- [Change management is dead — the rumor](https://tobyelwin.com/change-management-is-dead-the-rumor) - I hear Information Technology teams account for change management, but change management as a plan or a process is dead.
- [Fast Start — How to beat the odds judging risk](https://tobyelwin.com/fast-start-how-to-beat-the-odds-judging-risk) - Fast Start conversation: People overestimate their ability to judge risk. Both the upside potential as well as the downside loss. Incomplete data plagues all who make decisions, but a weatherman and a doctor, highlighted in How to Beat the Odds at Judging Risk, differ in how they manage bias. There are keys to estimate probabilities more accurately
- [Fast Start — Why your boss really is an ape](https://tobyelwin.com/fast-start-why-your-boss-really-is-an-ape) - Fast Start conversation: Frustrating. You write your boss and wait for a response, and wait, and finally, get a short, perhaps muddled, response that leaves you scrambling. No worries, your boss gets frustrated by short and un-timely replies from their boss too. These are games primates play and don't worry, your boss is really a
- [Confidence to learn and competence to contribute](https://tobyelwin.com/confidence-to-learn-and-competence-to-contribute) - We continue to learn until we draw our last breath. With competence and the space all learn, learn confidence ks contribute to organization success.
- [Company social media strategy reflects organization culture — sales](https://tobyelwin.com/company-social-media-strategy-reflects-organization-culture-sales) - Company social media strategy is a view into culture. Organization social media as a sales channel reflects the end game in the opening move.
- [Lean Sustainable Supply Chain and change management](https://tobyelwin.com/lean-sustainable-supply-chain-and-change-management) - Prior to Robert Palevich's, "The Lean Sustainable Supply Chain", we shared views on my post "Organizations don’t change, people change".
- [Games Primates Play by the book](https://tobyelwin.com/games-primates-play) - If the title does not intrigue enough, how about the subtitle: Undercover Investigation of the Evolution and Economics of Human Relations. Ok, I might admit it seems the book and the content a bit off-center or, perhaps, too ... academic. But really, truly, the book is a great view into how, despite our iPads, our
- [Fast Start — Flummoxed by failure?](https://tobyelwin.com/fast-start-flummoxed-by-failure) - Fast Start conversation: Ah, failure. Happens to all of us; the reason pencils come with erasures. Intelligent people fail. Though there remains belief that intelligence is static, the feeling that what you are born with, you have. Neither is accurate. Successful people fail. Though an even more ill-informed belief is that intelligence determines success. However, what
- [Fast Start — Working moms not satisfied with career](https://tobyelwin.com/fast-start-working-moms-not-satisfied-with-career) - Fast Start conversation: 60% of working mothers say their career produces more life stress than motherhood as motherhood takes a back seat to work responsibilities. Talent Management Magazine tells us more than half the moms not satisfied with their career and 60% would choose to be a stay-at-home mom. Why is it 70% of working moms have no flexible
- [Highlight change management — an introduction to Appreciative Inquiry](https://tobyelwin.com/change-management-appreciative-inquiry) - Good change management presents a focus on what works. Appreciative Inquiry is a strengths-based approach to good change management.
- [D+H User story and design](https://tobyelwin.com/d-h-user-story-and-design)
- [Resonant Leadership by the book](https://tobyelwin.com/resonant-leadership) - Previously, Boyatzis and McKee collaborated on the book Primal Leadership: Learning to Lead with Emotional Intelligence. In Resonant Leadership again team to provide solutions and incentives to fuel, as well as arm, people around values and importance of leadership introspection and coaching. It is too simplistic to say this book presents the cost of leadership lack of
- [Cited and noted: What Does Fortune 500 Turnover Mean?](https://tobyelwin.com/cited-and-noted-what-does-fortune-500-turnover-mean) - If Fortune 500 turnover is a good or a bad, The Kauffman Foundation takes a look at decades of decade and citing yours truly may not be a good thing.
- [Toby Elwin TweetDeck dashboard](https://tobyelwin.com/tweetdeck-dashboard) - Return to: 2 recommendations to manage social media engagement for Project Management Institute - New York
- [2 recommendations to manage social media engagement for Project Management Institute — New York](https://tobyelwin.com/2-recommendations-pmi-new-york) - Where to start your strategy is about what to start, here are social media engagement thoughts for Project Management Institute New York.
- [Community persona resource and influence timeline](https://tobyelwin.com/community-persona-resource-and-influence-timeline) - This visual timeline is a community persona resource of influences that led me from organization development into UX (user experience) and social media. This image takes you to an expanded view of these influences with direct source links to each.
- [Fast Start — What it takes to build a team](https://tobyelwin.com/fast-start-what-it-takes-to-build-a-team) - A real team works to meet common goals: share success, collaborate for achievement; and give up resources for the good of the collective. This Talent Management article provides a fast start conversation.
- [Fast Start — CFOs' top five priorities](https://tobyelwin.com/fast-start-cfos-top-five-priorities) - Wall Street Journal asked for a CFOs' top five priorities. Would you believe culture and talent make the top five? A fast start conversation around priorities from those focused on top-line growth and bottom-line results.
- [Learning Timeline for Community, Social Media, and Persona Design](https://tobyelwin.com/learning-timeline-for-community-social-media-and-persona-design) - Toby Elwin social media learning timeline for community persona design and experience mapping facilitation.
- [Community persona for SharePoint intranet design](https://tobyelwin.com/community-persona-for-sharepoint-intranet-design) - Intranet site designs that leave designed without user objectives SharePoint community persona design focus is on user need.
- [Fast Start — Is HR the new IT?](https://tobyelwin.com/fast-start-is-hr-the-new-it) - Information technology (IT) provides ability to do more, better. Tech-savvy HR departments are comfortable with analytics, is HR the new IT?
- [Communication with goal-oriented design and community persona strategy](https://tobyelwin.com/communication-with-goal-oriented-design-and-community-persona) - Community persona is to look anew at design strategy to increase organization and talent development efforts.
- [How social media trumps marketing — presentation for Project Management Institute](https://tobyelwin.com/social-media-trumps-marketing-presentation) - Today was a privilege to present to the Project Management Institute. Full slides available to view and download below. Also a Community Persona worksheet template is available to download and customize. The discussion is how to use social media marketing, particular for volunteer organizations with local chapter reach. The overview includes: How to identify your community
- [Fast Start — Queen of the Net interview and State of Internet](https://tobyelwin.com/fast-start-queen-of-the-net) - Mary Meeker, is both smart and fascinating, called the Queen of the Net, as in Internet, this Wired interview highlights some of what makes her both smart and fascinating. Also included is Ms. Meeker's Internet Trends presentation at the D10 Conference when she was with Kleiner Perkins Caufield & Byers.
- [Fast Start — Is your project doomed?](https://tobyelwin.com/fast-start-is-your-project-doomed) - Fast Start conversation: Most projects fail. Well, greater than 50% do. So, If the majority fail, why do they fail? They are impossible, from the start. They have too many constraints. They are not competently managed. So, what do you think about your project now?
- [Human capital beta is investment risk beta](https://tobyelwin.com/human-capital-beta-is-investment-risk-beta) - No matter the financial, market, legal, or intellectual synergy, any merger or acquisition is an investment. Human capital beta is risk beta.
- [Fast Start — Scourge of performance reviews](https://tobyelwin.com/fast-start-scourge-of-performance-reviews) - 94% of CFOs said performance reviews are effective in helping employees improve performance. Employees, though, not-so-much. In 'Scourge of Performance Reviews', CFO.com's David McCann offers a view worth reading.
- [1812: The Navy's War by the book](https://tobyelwin.com/1812-the-navys-war) - War of 1812, a country [think: company] so blind to a toxic employment culture they defend their right to that culture to the death.
- [5 ways SharePoint intranets improve change management](https://tobyelwin.com/5-ways-sharepoint-intranets-improve-change-management) - A SharePoint intranet portal is a built-in focus group as an always available, always on, and always iterative change management community.
- [The value of training on trial](https://tobyelwin.com/value-of-training-on-trial) - Items with no direct business impact are on the chopping block. Strategic ability to train, learn, and educate demands training on trial.
- [Fast Start — Want innovation? Diversify thinking](https://tobyelwin.com/fast-start-want-innovation-diversify-thinking) - The pool of team member's and their cognitive styles appear to influence team innovation above and beyond the functional variety represented by the team. If innovation is demanded than diversify thinking.
- [Trust Agents by the book](https://tobyelwin.com/trust-agents) - Chris Brogan is a trust agent, absolutely and his book, with Julien Smith, introduces what it takes to become a trust agent.
- [Community persona reaction for functional design](https://tobyelwin.com/community-persona-reaction-for-functional-design) - We design constantly. Our emails, training courses, project plans, policies, programs, surveys, business cases, strategies, facilitations, we are in a constant state of craft, create, model, test, build, and repair. Whatever the intent, to take a concept from intention to adoption relies less on what you design and more on how you design. A community persona perspective measures functional communication design success and reaction to how you design is the feedback loop of how people accept your design.
- [Yes to the Mess: Surprising Leadership Lessons from Jazz by the book](https://tobyelwin.com/yes-to-the-mess-surprising-leadership-lessons-from-jazz-by-the-book) - Frank Barrett, Management and Organizational Behavior professor and jazz musician brings leadership lessons from jazz improvisation.
- [Fast Start — What, really, is change management?](https://tobyelwin.com/fast-start-what-really-is-change-management) - Fast Start conversation around a change management framework and three quality criteria for change success.
- [Agile Experience Design by the book](https://tobyelwin.com/agile-experience-design) - Agile project management integrates customer involvement far earlier, as well as constant iteration process that provides maximum value in minimum time.
- [3 challenges to SharePoint organization adoption](https://tobyelwin.com/3-challenges-to-sharepoint-organization-adoption) - The enterprise objective for an intranet investment is share collected knowledge. Three challenges against SharePoint organization adoption.
- [Fast Start — Smart failure for a fast-changing world](https://tobyelwin.com/fast-start-smart-failure-for-a-fast-changing-world) - The world we learned has transformed into a 21st century of rules we have not yet grasped. Smart failure is key to fast change.
- [Community persona for change management](https://tobyelwin.com/community-persona-for-change-management) - With the on-going game focused on more of less, our organizations are expected to not only run lean(er), but to lean further into the winds of constant change and constant constraints. Change is no longer an event to manage and move on, organizations must realize change is the only constant. This operating climate highlights change management as a competitive advantage to those that figure it out, pivot, and to maintain an engaged workforce. The stakeholders and the voice they have remains a stronger voice for change than any amount of company flyers, magnets, and town halls. Adopt a community persona strategy to improve organization, change management capability.
- [Recap:  Community Persona Design for Organizations](https://tobyelwin.com/recap-community-persona-design-for-organizations) - Community Persona series combines social media, software, and hardware design principles along project management, change management, and communications.
- [Time's up for merger and acquisition synergy](https://tobyelwin.com/times-up-for-merger-and-acquisition-synergy) - The M&A world sprinkles synergy pixie dust on deals. Neither rational nor logical, merger and acquisition synergy is value not some pagan called Synergy.
- [3 tips for anyone to design or evaluate training](https://tobyelwin.com/3-tips-for-anyone-to-design-or-evaluate-training) - Because you know a topic does not mean you can train or teach. Here are 3 tips to evaluate the training design from a vendor or your project.
- [Fast Start — The importance of agility](https://tobyelwin.com/fast-start-the-importance-of-agility) - Fast Start conversation: People who operate and respond in an ambiguous environment today provide the greatest organization, comparative advantage. The competency to thrive is agility and this agility skill, more than at any other time in organization history, differentiates those getting better from those getting worse. When put in an unfamiliar situation, people with agility
- [Lean into social media](https://tobyelwin.com/lean-into-social-media) - Social media expects engagement. Lean principles consider expending a resource for only one goal: create value for the end customer. The core is that Lean social media is an Agile adoption to survive.
- [Search engine sources](https://tobyelwin.com/search-engine-sources) - From the web producer side, whether a blogger, site owner, commenter, or social media participant, what you write, and just post, is not enough for you to get found, example: search engines can not see or read pictures, without tags you provide to a picture, a search engine can not catalog the picture.
- [Social Media in an Agile World](https://tobyelwin.com/agile-social-media) - In an Agile, social media is more than timing. In Agile, time management risk is context. Here is my PMINYC presentation for Social Media in an Agile World.
- [Fast Start — How dissent shapes organizations](https://tobyelwin.com/fast-start-how-dissent-shapes-organizations) - People speak loudest with their feet. Markets, in an economist perspective, are all about exits, when to sell, when to cash in.
- [Impact Analysis — project management SharePoint template](https://tobyelwin.com/sharepoint-impact-analysis-template) - Designed for use in SharePoint, this Impact Analysis template is an early-phase assessment to identify people, project, and technology before any surprises.
- [Change management alarm](https://tobyelwin.com/change-management-alarm) - Just as an alarm stops you from a current, resting state, change management relies on communicating to people what they need to stop doing and what people need to start doing in a new, functional state. Time to stop blaming and start changing.
- [Fast Start — Big data and better workers](https://tobyelwin.com/fast-start-big-data-and-better-workers) - New research with large data, known as Big Data, are creating big problems for human resource s (HR) and HR professionals.
- [Social media strategy review for Project Management Institute — New York](https://tobyelwin.com/social-media-strategy-review-for-project-management-institute-new-york) - Yesterday worked with Project Management Institute New York City chapter in an all-day retreat with focus on communication and collaboration. Offsite objectives included how the chapter shares events and activities that improve community persona need. The presentation is included within and was used for discussion on integrated communication and what social media support might look like.
- [The failure of Murphy's Law](https://tobyelwin.com/failure-of-murphys-law) - When things derail, Murphy's Law takes much credit (blame). More a symptom of poor planning failure upstream and far earlier issue than Murphy on the scene.
- [Heretic's Guide to Best Practices by the book](https://tobyelwin.com/heretics-guide-to-best-practices) - A business shortcut to a new option is a best practice. All organization challenges and best practices are not equal, leave it to a heretic to show why.
- [Ms. Education after graduation](https://tobyelwin.com/ms-education-after-graduation) - Girls outnumber boys in student government, in honor societies, and in debating clubs. Education after graduation leans away and towards boys.
- [Identifying and Managing Project Risk by the book](https://tobyelwin.com/identifying-and-managing-project-risk) - The ability to scope, manage, and view a project, from concept to delivery, through a risk lens, presents the essence of organization competitive advantage. The opposite of project effectiveness bogs down organization capital, both human and financial, through a cycle of change requests that drain human and financial resources and staff motivation who now need to focus how to get a wrong project right.
- [Glass half empty of an appreciative view](https://tobyelwin.com/glass-half-empty-of-an-appreciative-view) - The half full or half empty glass is a shortcut for optimist or pessimist view of the world. The Appreciative Inquiry mindset full glass of possibility.
- [Scrum and portfolio strategy as 2 current challenges](https://tobyelwin.com/scrum-and-portfolio-strategy-current-challenges) - An Agile focus is on people and interactions to produce frequent, tangible results. A portfolio perspective is very similar to 401(k) plans: collect a basket of options to mix and match for targeted results. Both are current challenges that can deliver better results.
- [Systems as a current challenge](https://tobyelwin.com/systems-as-a-current-challenge) - Systems rely on interface, feedback, throughput, output, differentiation, and integration. Thinking in systems means change effects all the system's actors.
- [Fast Start — Dispelling performance myths](https://tobyelwin.com/fast-start-dispelling-performance-myths) - Perception is for the lazy and performance myths a department or organization have around human capital creates real impact on motivation.
- [Recently finished book - Leading Successful Change, 8 Keys to Making Change Work](https://tobyelwin.com/review-leading-successful-change) - Many books on leading successful change attack the rational case, but miss elements to understand change: plans are rational people are emotional.
- [Fast Start — The brilliant mistake of health and wellness](https://tobyelwin.com/fast-start-the-brilliant-mistake-of-health-and-wellness) - A healthy employee is a productive employee and health and wellness programs roll out across corporate America to capture this gain. Compensation expert Carol Harnett shares her brilliant mistake from this Human Resource Executive article and detail on the data to her assumptions that reveal flaws in health and wellness resource commitments. Fast Start questions brilliant mistakes.
- [Change management and the law of identity](https://tobyelwin.com/change-management-and-the-law-of-identity) - The Law of Identity, means A is A and is not approximately or roughly A. Change management to IT is not the some as change management to HR.
- [What does project management mean to me — a project manager's sermon](https://tobyelwin.com/project-manager) - What project management means to me: people here, need motivation over there. Here is my contribution to the global #pmFlashBlog.
- [In a flash — the project management #pmFlashBlog](https://tobyelwin.com/in-a-flash-project-management-pmflashblog) - 70 project managers around the world release a post: What does project management mean to me – a Project Manager’s sermon, #pmFlashBlog.
- [Community persona for project management](https://tobyelwin.com/community-persona-for-project-management) - If resources are spent to fund a project then the time to understand the end-user community persona need is a project management investment.
- [Fast Start — Social Media Landscape 2013](https://tobyelwin.com/fast-start-social-media-landscape-2013) - CMO.com presents social sites a Chief Marketing Officer should invest their 2014 resources in the social media landscape.
- [Fast Start — How shareholders are ruining american business](https://tobyelwin.com/fast-start-how-shareholders-are-ruining-american-business) - The quest to maximize shareholder returns is executive doctrine out of time. Shareholders or stakeholders? Shareholder value ruins business.
- [Capability model incompetence](https://tobyelwin.com/capability-model-incompetence) - Organization capability is the sum of people capability. The capability model rarely covers contingency of the unwilling, unable, and unmotivated.
- [Project Management Around the World — The Hub of the Universe](https://tobyelwin.com/project-management-hub-of-universe) - Around the world project management wants to tighten scope, identify risk, limit impact, and manage stakeholders. Is a view from the Hub different than project success without a project manager? The second of the global, Project Management flash blog effort.
- [The Capable Company by the book](https://tobyelwin.com/capable-company) - I hear capability model I think human capital knowledge, ability, and skills competence framework, but the capable company is a strategic framework.
- [Fast Start — Social Media Landscape 2014](https://tobyelwin.com/fast-start-social-media-landscape-2014) - CMO.com presents the 2014 Social Media Landscape and criteria for fast start conversation around your digital marketing strategy.
- [Company social media strategy reflects organization culture — engagement](https://tobyelwin.com/company-social-media-strategy-reflects-organization-culture-engagement) - Social media is about engagement. Company social media strategy reflects an organization culture more clearly than a human resources program.
- [The change in change management](https://tobyelwin.com/change-in-change-management) - The change in change management is not product features and functions or project scope and requirement. The change is how people meet their objectives.
- [Fast Start — Corner office analytics](https://tobyelwin.com/fast-start-corner-office-analytics) - Rule #1 in communication demands you know your audience. Since there is more than one corner office rule #2 states all analytics are not equal. Corner Office Analytics (Infographic), presented by Deloitte, offers a guide to questions each CXO needs to be able to answer. If your CXO needs to answer these questions, you can be sure they expect you provide accurate context for connection.
- [A More Beautiful Question by the book](https://tobyelwin.com/more-beautiful-question) - People are born to inquire and to discover. Between two to five years old a child asks 40,000 questions. Then we are taught to stop asking, stop seeking, and stop inquiring. Questions are the fuel of curiosity. Seems the concern is more about the answer and we have lost the patience for questions. Questions challenge authority. The impact: no questions, no innovation. From the board room to a bored room, there is much to gain from Warren Berger's new book, A More Beautiful Question.
- [One rule to rule all:  listen hear](https://tobyelwin.com/one-rule-to-rule-all-listen-hear) - Promoted for technical control over ability to motivate, teach, and listen shows a management rule to promote insanity over management capability.
- [One change management plan is irrational project management](https://tobyelwin.com/change-management-is-irrational-project-management) - It is an irrational reality: people do not like change. Project management plans need more than one change management plan for success.
- [Get control of your social media self with infographics](https://tobyelwin.com/get-control-of-your-social-media-self-infographics) - Social media seems to need a set of rules or prescription to got easy, instant results. Not so. social media infographics are a great way to convey and connect.
- [Get control of your social media self with blogs](https://tobyelwin.com/get-control-of-your-social-media-self-with-blogs) - In social media you get back what you give out. Blog hyperlinks key social interaction, not social media marketing channels to exploit.
- [A Led Zeppelin page of project management](https://tobyelwin.com/led-zeppelin-page-of-project-management) - Time challenges all phases of a project management life cycle. Waterfall, Agile, iterative, package-based, or blended, a review of what was is recommended.
- [The project management SharePoint](https://tobyelwin.com/project-management-sharepoint) - Project management portals need to meet user objectives, not IT administrator needs. SharePoint training links present opportunities of what could be.
- [Fast Start — Social Media Landscape 2015](https://tobyelwin.com/fast-start-social-media-landscape-2015) - CMO.com presents the 2015 Social Media Landscape with the Aberdeen Group the fast start conversation includes research for your digital marketing strategy.
- [Fortune 500 revenue here, won't get you there](https://tobyelwin.com/fortune-500-revenue-here-wont-get-you-there) - Companies that make the Fortune 500 must adapt marketing and sales and business and information technology competency to new revenue, business models.
- [Subjective communication objective](https://tobyelwin.com/subjective-communication-objective) - Communication objective is action. But perception, bias, and noise are all subjective issues that plan to derail your message.
- [Portfolio project management — seeing not perceiving](https://tobyelwin.com/project-management-seeing-is-not-perceiving) - Bias derails evidence for perception. Portfolio project management deserves a risk criteria tied to financial return, not bias.
- [Reengineering marketing](https://tobyelwin.com/reengineering-marketing) - New marketing capabilities requires reengineering marketing's external, customer relationships and internal, company relationships.
- [Dumb, data-driven marketing decisions](https://tobyelwin.com/dumb-data-driven-marketing-decisions) - When numbers have no context and people have no confidence of Who? How? and So now what? improve the odds and make dumb data decisions.
- [High performance team of me](https://tobyelwin.com/high-performance-team-of-me) - There is no 'I' in team, but there is an 'm' and 'e'. A high performance team shares meaning, not mixed messages around 'What's in it For Me?".
- [Apple's technology formula](https://tobyelwin.com/apple-technology-formula) - Technology architecture, features, and functions meet user delight with Apple's formula: technology = liberal arts + innovation
- [Being Agile by the book](https://tobyelwin.com/being-agile) - Beyond frameworks Agile provides business, organization culture, and financial benefits. Being Agile is about inside out relevance over outside in process.
- [The 2 most important learning metrics](https://tobyelwin.com/the-2-most-important-learning-metrics) - Your organization learning scorecard relies on metrics the CEO needs and needs to include business strategy impact and ROI. Survey says?
- [An Agile example of Scrum by design](https://tobyelwin.com/agile-example-of-scrum-design) - Often an Agile framework is a fragile mismanagement mindset of misplaced expectation others are an Agile example while management retains absolute control.
- [User Story Mapping by the book](https://tobyelwin.com/user-story-mapping) - User story mapping methods create shared understanding to design better solutions. User Story Mapping is my go-to book for my use and go-to training source.
- [User story, no requirement needed](https://tobyelwin.com/user-story-requirement) - A User Story focuses all product development effort meet end-user value. A User Story requirement is no document, but insight into end-user need.
- [Podcasts for modern design](https://tobyelwin.com/podcast-modern-design) - These podcasts go beyond Agile as design thinking works with research approaches and seeks user-driven emphasis and empathy for persona.
- [Projects, Personas, and Stakeholders - the slides](https://tobyelwin.com/projects-personas-stakeholders) - Project stakeholders project success. This presentation lends digital design and user experience for enterprise project, persona, and stakeholder success.
- [Scrum Master as Scrum Maester, a game of thrones](https://tobyelwin.com/scrum-master-scrum-maester-game-of-thrones) - Scrum Master challenges political royalty and jesters. As a cunning ambassador and motivator perhaps Scrum Maester is a more apt title than Scrum Master.
- [Stand up to daily scrum](https://tobyelwin.com/stand-up-daily-scrum) - With a spirit of feedback Scrum co-creators Jeff Sutherland and Ken Schwaber clarify Daily Stand Up to Daily Scrum and further revise the Scrum Guide.
- [Scrum without Lean HR: #fail](https://tobyelwin.com/scrum-without-lean-hr-fail) - Agile transformation requires HR to respond is in different job titles, different job families, and different job ladders. Executives who look to Lean, Agile, and Scrum without HR is a #fail for transformation.
- [Fast Start — Failure demand](https://tobyelwin.com/fast-start-failure-demand) - Take a look at the work you are asked to do, is this work a value demand for your time to create or failure demand to fix a prior promise.
- [Forget what you learned](https://tobyelwin.com/forget-what-you-learned) - Forget what you learned about training and learning. Focus on forgetting, specifically the Ebbinghaus Forgetting Curve that reveals within 20 minutes we forget a lot. A day later, we forget the majority of what we were told. Yikes!
- [Fast Start — More toxic workplace](https://tobyelwin.com/fast-start-more-toxic-workplace) - An open office has negative impact on productivity and the design can make a normal workplace toxic. Worse? The plan can make a toxic workplace even worse.
- [The skeptic builder makes a mess](https://tobyelwin.com/skeptic-builder-mess) - When change is required an organization needs believers, not skeptics. Too often executives charter skeptics who sabotague management need and motivation.
- [Belief to build, the skeptic's dilemma](https://tobyelwin.com/belief-to-build-skeptic-dilemma) - The skeptic's dilemma is the skeptic in charge. Without a belief to build, any skeptic put in charge will deceive leadership and maintain their agenda.
- [Agile change management needs management change](https://tobyelwin.com/agile-change-management) - Agile at scale requires executives' live, breath, and champion Agile values and principles. This Agile change management plan guides true, Agile change.
- [Agile without value](https://tobyelwin.com/agile-without-value) - Companies continue to fail Agile. Culture without practice is Agile without value. Mindset relies on values guided by principles, not templates or training.
- [Agile icebreaker](https://tobyelwin.com/agile-icebreaker) - This Agile icebreaker uncovers work environment change. Ideal for training, this takes focus away from templates or certifications, and onto adoption.
- [Fast Start —  Between work and well-being](https://tobyelwin.com/fast-start-between-work-and-well-being) - Well-being is important in our quality of life. In "A Missing Link Between Work and Well-Being", Daniel Goleman delves into work's quantity of life.
- [SAFe journey, a vision of new hope](https://tobyelwin.com/safe-journey-vision) - SAFe suggests tools for information flow from a vision. How they relate to feature development, is not as clear. Here is a SAFe information journey map.
- [Lean trumps Agile](https://tobyelwin.com/lean-trumps-agile) - Agile does not scale. Agile relies on Lean values. Without management, Lean trumps Agile every time and that is a poor bet.
- [Constant change, times five](https://tobyelwin.com/constant-change-times-five) - Change is not a formula or recipe or one-time check list. Multiply effort to understand change times five for better change.
- [Three ways to remember how to measure](https://tobyelwin.com/three-ways-to-remember) - Companies invest heavily in training, but may neglect helping employees remember. Increase motivation, time, and money with ways to remember.
- [Against Empathy by the book](https://tobyelwin.com/against-empathy-by-the-book) - Empathy may be a virtue to enhance our morality, in Paul Bloom's book, Against Empathy, the assertion is empathy can lead to biased and harmful decisions.
- [Why is governance so gloomy?](https://tobyelwin.com/why-is-governance-so-gloomy) - In many organizations, governance is seen as a necessary evil. This view of governance makes the effort a process to avoid, now creating risk.
- [Human capital risk: leverage data for strategic investment](https://tobyelwin.com/human-capital-risk-data) - Strategic acquisition is a human capital investment risk. Measurable prediction of a firm’s overall success correlates to human capital data.
- [Artificial Intelligence for merger rationalization](https://tobyelwin.com/artificial-intelligence-merger-rationalization) - Post-merger technology rationalization is often bloated by delay, failure, and costs. Artificial Intelligence provides solutions to profit.
- [5 governance model mistakes](https://tobyelwin.com/5-governance-model-mistakes) - Avoid five common governance model mistakes, to include lack of accountability and overemphasis on control, that block successful strategy to drive value.
- [Buyer persona approach with an organization development twist](https://tobyelwin.com/buyer-persona-approach-with-an-organization-development-twist) - Adapting buyer persona principles can drive stronger engagement, foster organizational change, and improve communication strategies for lasting transformation.
- [Cost of Confusion: a toll on success](https://tobyelwin.com/cost-of-confusion-success-expense) - The Cost of Confusion creates dueling priorities, messy communication, and task-switching that drain productivity, motivation, and profitability.
- [Cost of Delay (CoD): the financial impact of time](https://tobyelwin.com/cost-of-delay-financial-impact) - Cost of Delay isn't just lost revenue, it's lost time. Delays impact customer value and company revenue that the business and development may never recover from.
- [Switching Cost: Hidden tax on change](https://tobyelwin.com/switching-costs-hidden-tax-on-change) - A switching cost delays delivery and drags down motivation. Each time your team shifts focus, productivity drops and confusion compounds.
- [What Steve Jobs reminds those in technology](https://tobyelwin.com/what-steve-jobs-reminds-those-in-technology) - Steve Jobs retired last week. Steve Jobs had incredible impact as Apple CEO as well as a cultural icon whose products re-shaped and re-defined our relationship with technology. Steve Jobs' retirement reminds those in technology that a liberal arts view to their work could serve them better. It might be a stretch to say Apple is
- [Top 10 blog posts for 2014, 10 to 6](https://tobyelwin.com/top-10-blog-posts-for-2014-10-to-6) - Here are 2014's top 10 blogs viewed on Toby Elwin's site, numbers 10 through 6, with apologies to penguins South of the equator.
- [Top 10 blog posts for 2013, 10 to 6](https://tobyelwin.com/10-blogs-for-2013-10-6) - Here are 2013's top 10 blogs viewed on Toby Elwin's site, numbers 10 through 6, with apologies to orangutans and management gurus, everywhere.
- [Top 10 blog posts for 2013, 5 to 1](https://tobyelwin.com/10-blogs-for-2013-5-1) - he top 10 blog views for 2013 continue on with a top 5 countdown to the most requested posts of the year, with apologies to the God of Thunder.
- [Top 10 blog posts for 2014, 5 to 1](https://tobyelwin.com/top-10-blog-posts-for-2014-5-to-1) - Here 2014's top 10 blogs viewed on Toby Elwin's site, numbers 5 through 1, with apologies to Benny Hill.
- [Top 10 blog posts for 2015, 10 to 6](https://tobyelwin.com/top-10-blog-posts-for-2015-10-6) - Here 2015's top 10 blogs viewed on Toby Elwin's site, numbers 10 through 6, with apologies to Fear the Walking Dead.
- [Top 10 blog posts for 2015, 5 to 1](https://tobyelwin.com/top-10-blog-posts-for-2015-5-1) - Here are 2015's top 10 blogs viewed on Toby Elwin's site, numbers 5 through 1, with apologies to Ms. Columbia and Ms. Philippines.
- [In review:  Mergers and acquisitions systems thinking strategies, part 1](https://tobyelwin.com/in-review-mergers-and-acquisitions-systems-thinking-strategies-part-1) - October 2010 in review. A roundup of blogs from the previous month: Mergers and acquisitions systems thinking strategies, part 1 — Leadership, management, and talent create and sustain organization success. The total environment of an organization is a major determinant of corporate choice and corporate success. A key to change is circular reasoning — Supporting the
- [In review:  Motivation management is resource management](https://tobyelwin.com/in-review-motivation-management-is-resource-management) - January 2011 in review. A roundup of blogs from the previous month: Motivation management is resource management — Leaders, managers, and coworkers are all under intense pressure to manage their motivation to, firstly, show up at work and, secondly, deliver to their expectations and, yes, and to their organization's expectations. Juggling our own professional motivation
- [In review: A key to why so many companies blow it in social media?](https://tobyelwin.com/in-review-a-key-to-why-so-many-companies-blow-it-in-social-media) - August 2010 in review. A roundup of blogs from the previous month: A key to why so many companies blow it in social media? — Do companies blow their social media efforts because they are afraid to fail, preferring to fall back on old marketing rules? The comments section offers a chance for Jonathan Salem Baskin
- [In review:  Quality communication in social media](https://tobyelwin.com/in-review-quality-communication-in-social-media) - December 2010 in review. A roundup of blogs from the previous month: Quality communication in social media (guest blog) — Helping doctoral students design quantitative research studies as well as analyzing and interpreting data dissertations occurred to me that some aspects of a doctoral dissertation could be applied to social media communications to make information
- [In review:  Leaders and fishing](https://tobyelwin.com/in-review-leaders-and-fishing) - May 2009 in review. A roundup of blogs from the previous month: Leaders and fishing — Leaders craft the vision and convey how to embark on a course from what is to what could be. Leaders must rely on their managers to manage, but leaders need to roll their sleeves up and steward the message
- [In review: Organization sabotage and the butterfly effect](https://tobyelwin.com/in-review-organization-sabotage-and-the-butterfly-effect) - July 2010 in review. A roundup of blogs from the previous month: Organization sabotage and the butterfly effect — As a manager, running a team takes more than lining people up and pointing to the finish line. People are all not only motivated by salary. A leader or a manager may feel sabotaged when their
- [Recap:  Emotional Intelligence](https://tobyelwin.com/recap-emotional-intelligence) - Many schools and many thoughts about what is and what is not emotional intelligence, with just as many tools that attempt to measure.
- [Top 10 blog posts for 2012, 5 to 1](https://tobyelwin.com/10-blogs-for-2012-5-1) - Here are 2012's top 10 blogs viewed on Toby Elwin's site, numbers 5 through 1. 
- [Top 10 blog posts for 2012, 10 to 6](https://tobyelwin.com/10-blogs-for-2012-10-6) - Here are 2012's top 10 blogs viewed on Toby Elwin's site, numbers 10 through 6, with apologies to the Three Stooges.
- [Top 10 blog posts for 2011, 5 to 1](https://tobyelwin.com/10-blogs-for-2011-5-1) - Here are 2011's top 10 blogs viewed on Toby Elwin's site, numbers 5 through 1, with apologies to Abba.
- [Top 10 blog posts for 2011, 10 to 6](https://tobyelwin.com/10-blogs-for-2011-10-6) - Here are 2011's top 10 blogs viewed on Toby Elwin's site, numbers 10 through 6, with apologies to Republicans, everywhere.
- [In review:  Golden parachutes reward risk or moral hazard?](https://tobyelwin.com/in-review-golden-parachutes-reward-risk-or-moral-hazard) - September 2010 in review. A roundup of blogs from the previous month: Golden parachutes reward risk or moral hazard? — No matter the solutions recently suggested, like England's Cadbury and Hampel codes for public companies, America’s recent financial-reform act, or clawback clauses, there remains one conflict: business ethics will never win over moral hazard. The bureaucrat and bureaucracy revisited
- [In review:  Scope or: how to manage projects for organization success](https://tobyelwin.com/in-review-scope-or-how-to-manage-projects) - October 2010 in review. A roundup of blogs from the previous month: Scope or: how to manage projects for organization success; stakeholder analysis template — Risk is anything that can positively or negatively effect the outcome of the project. So, identifying and managing stakeholders is step to identify and manage project risk. Each project has a

## Pages

- [Home](https://tobyelwin.com/) - Cut the Cost of Confusion. improve flow, reliability, and outcomes with AI adoption, governance, and Site Reliability Engineering.
- [404](https://tobyelwin.com/404-blank) - Oops! Looks like you're off the trail. SearchSubmitClear
- [Human Capital Risk](https://tobyelwin.com/human-capital-risk) - Human capital risk is critical to due diligence. Evaluation of people and data provide people investment correlation to meet growth targets.
- [Creative Contact Forms 1](https://tobyelwin.com/creative-contact-forms-1-2) - Send Us a Message! Questions? Comments? Or suggestions? Feel free to send us a message! Contact Form 7 not active Contact Information Building 101, 5th Street 105 Floor, Unit 201 (101) - 1111 - 111 info@example.com
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- [Creative Contact Forms 4](https://tobyelwin.com/creative-contact-forms-4-2-2) - Let's talk about your project... Contact Form 7 not active
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- [Creative Contact Forms 1](https://tobyelwin.com/creative-contact-forms-1) - Send Us a Message! Questions? Comments? Or suggestions? Feel free to send us a message! Contact Form 7 not active Contact Information Building 101, 5th Street 105 Floor, Unit 201 (101) - 1111 - 111 info@example.com
- [Change Management](https://tobyelwin.com/change-management) - Organization change management and community commitment improves when the right message, meets the right community, right where people create community success. Effective change management builds a resilient workforce that can adapt to transitions smoothly and with greater involvement. Community persona resource and influence timeline The change in change management New clichés for organization development Community
- [Buyer Persona](https://tobyelwin.com/buyer-persona) - Where digital design focus on experience has established Buyer Persona methods to improve experience, I refer to the Community Persona as a method beyond "buy-in" concept. Persona-based strategy, design initiatives meet motivation with higher relevance and higher adoption, appropriate for talent-driven designs to include: strategic planning, change management, training, project management, and development initiates. The
- [Venture Capital](https://tobyelwin.com/venture-capital) - Successful venture capital requires more than financial backing. Human capital is often the most critical factor for the startup to scale.
- [Communication](https://tobyelwin.com/communication) - Communication in the age of saturation, part 3 visual People, process, and technology … divided by behavior Who knows? Many times not many people do Community persona for project management The key to change is circular reasoning The value of information and the link to development 4 tips to use Twitter for project management 5
- [Competing Values](https://tobyelwin.com/competing-values) - Identifying culture creates understanding organization behavior to change. The Competing Values framework target change management plans.
- [References](https://tobyelwin.com/references) - Professional references page for Toby Elwin from for-profit and not-for-profit collaborators and friends.
- [Blogs I Read](https://tobyelwin.com/blogroll) - Current blogroll of writers and thought-provoking posts I read and inspire how I think, view, write, learn, and help.
- [Privacy Policy](https://tobyelwin.com/privacy-policy) - TobyElwin.com website privacy policy, termso fo service, and cookie policy.
- [Contact and connect](https://tobyelwin.com/contact) - Contact Toby Elwin
- [Emotional Intelligence](https://tobyelwin.com/emotional-intelligence) - The Emotional Intelligence series is a review of how we motivate ourself and others, and the way to build Emotional Intelligence strength.
- [Project Management](https://tobyelwin.com/project-management) - Project management blogs and posts from Toby Elwin. Rated best Project Management blog 2019 - 2022.
- [Learning and Development](https://tobyelwin.com/learning-development) - Learning is more than a classroom. On-the-job practice is a learning and development context for knowledge and behavior change.
- [Book and reading list](https://tobyelwin.com/books) - Current book reading list that I draw organization talent, change, and design thoughts around.
- [Connect](https://tobyelwin.com/speaking) - Change Whisperer in a Suit Transformation is not a project — it is the operating system. Toby aligns people, process, and technology to deliver clarity from chaos. With experience across fintech, healthcare, and government transformation, Toby reframes complexity into value — using a delivery style part Hemingway, part Drucker, part rock band setlist. Toby writes,
- [Professional Experience](https://tobyelwin.com/references/experience) - For-profit and not-for-profit work experience in global, federal, and state agencies and organizations of all size.
- [Subscribe to Blog](https://tobyelwin.com/email-subscribe-to-blog) - Subscribe through email, RSS feed, or both to get Toby Elwin's blog.
- [Project Scope Management](https://tobyelwin.com/project-scope-management) - A review of Project Scope Management series.
- [Mergers & Acquisitions](https://tobyelwin.com/mergers-acquisitions) - Navigating Mergers & Acquisitions with a focus on human capital, culture, and systems thinking that improves integration and better returns.
- [Marketing](https://tobyelwin.com/marketing) - A review of Marketing consumer- and business-facing communication. Marketing is important to external and internal position of organization strategy and needs.
- [Talent Management](https://tobyelwin.com/talent-management) - Unlock potential through talent management best practices and innovative approaches to optimize and motivate your biggest resource: talent.
- [Sitemap](https://tobyelwin.com/sitemap) - Comprehensive sitemap for Toby Elwin's site featuring Agile, Lean, transformation, and change management valuable resources and expert advice.
- [About](https://tobyelwin.com/about) - Agile Experience Design and Advisory, to include training and seminar opportunities across a range of strategy, marketing, and team action-learning.
- [Persona Design](https://tobyelwin.com/community-persona) - The heart of a community persona goal: the right message meets the right audience need to answer 'What's in it for me?'
- [Communication in the Age of Saturation](https://tobyelwin.com/communication-saturation) - A review of Communication in the Age of Saturation series.
- [Organization Behavior](https://tobyelwin.com/organization-behavior) - A review of Organization Behavior beyond a one-size-fits-all solution. Attention to motivation brings excellence and positive inertia.
- [Appreciative Inquiry](https://tobyelwin.com/appreciative-inquiry) - These Appreciative Inquiry posts focus on people and organization systems in co-creation to discover and inquire to design the future of work.
- [My influences](https://tobyelwin.com/influences) - This site draws from management, leadership, Lean / Agile values and principles, emotional intelligence, and customer value thought leaders.
- [Will Lassalle, SVP/IT Director](https://tobyelwin.com/will-lassalle) - "Toby is a change management expert that has helped my teams/programs deliver solutions to Horizon [Blue Cross Blue Shield of New Jersey] more effectively. "His executive communications and presentations are top-notch and have helped obtain the necessary buy-in to implement successful change in the organization. He has assisted in IT system designs, helping the engineering
- [Training Portfolio](https://tobyelwin.com/training-portfolio)
- [Pavel Khizhnyak, Founder, Trade Exact Consulting](https://tobyelwin.com/pavel-khizhnyak) - "Toby is a solid business development and human capacity resource. Toby is easy to work with and has an upbeat personality. As such, he was an effective and supportive colleague, with great listening, interpersonal, and multicultural skills (international experience in Hungary and China as two, very challenging work environments). "I do not hesitate to recommend
- [Portfolio](https://tobyelwin.com/portfolio) - A portfolio of business transformation strategy, facilitation, and training decks delivered to customers and speaking engagements.
- [Michele Simos, President, Simos Consulting](https://tobyelwin.com/michele-simos) - "When I needed a social networking presence, I turned to Toby. He helped identify my needs, analyze my goals and audience and quickly turned that information into an action plan. "He has supported me every step of the way. "He has the patience of a saint, the intuition of a sage and the knowledge of
- [Digital Portfolio](https://tobyelwin.com/digital-portfolio)
- [Contact Us](https://tobyelwin.com/contact-us)
- [Design Portfolio](https://tobyelwin.com/design-portfolio) - This design portfolio includes training, change management, and digital samples. All presentations across the design portfolio available for complete review and download.

## Portfolio

- [Winning Technology and Talent Roadmap](https://tobyelwin.com/portfolio-item/winning-technology-talent-roadmap) - Post-merger focus on human capital and technology roadmap to develop people, process solutions for digital and technology transformation.
- [Introduction to Scrum — Webinar](https://tobyelwin.com/portfolio-item/scrum-introduction-webinar) - This webinar is an introduction to Scrum. Mark Ferraro and I discuss situations and alignment to corporate values to scale Scrum.
- [Project Personas](https://tobyelwin.com/portfolio-item/projects-personas-and-stakeholders) - All projects are filtered through the stakeholder lens: WIIFM? (What’s In It For Me?). Project stakeholder motivation is increased with social media and digital marketing focus on persona and empathy.
- [Agile Management Change](https://tobyelwin.com/portfolio-item/agile-management-change) - Agile transformation fails when leadership and management do not understand Agile management change. This deck presents Agile change management.
- [The Shifting Role of Organization Development](https://tobyelwin.com/portfolio-item/shifting-role-of-organization-development) - Organization Development conference presentation highlight social media for engagement and the case for a shifting role in transformation.
- [SAFe Information Value Stream](https://tobyelwin.com/portfolio-item/safe-information-value-stream) - ▸AudienceEnterprise Executives and those responsible for strategic direction and the architecture that enables development. Subscribe to Blog
- [Emotional Intelligence](https://tobyelwin.com/portfolio-item/emotional-intelligence-coaching) - ▸AudienceMedical Director team management transition to business executive roles to support a new operating model rollout at a major healthcare provider. Subscribe to Blog
- [Social Media Training](https://tobyelwin.com/portfolio-item/social-media-training) - Social media training session for non-profits and individuals that want to join the social media connection.
- [Human Capital Risk - Planning Deck](https://tobyelwin.com/portfolio-item/hc-risk-planning) - This planning deck is for Venture Capital, Private Equity, Holding Company, Human Capital risk evaluation.
- [Berklee Groove](https://tobyelwin.com/portfolio-item/berklee-groove) - ▸Design Objective Replace print production and distribution Create online resource for student-driven news and events Facilitate stakeholder planning focus group around persona definition, design possibility, and current digital influence Scope and deliver business proposal, work plan, and budget Design and build website Launch, build, and foster social media communities Revamp and reorganize staff roles and responsibilities Adopt
- [Inbound Marketing](https://tobyelwin.com/portfolio-item/attract-inbound-training-review) - ▸Objective Introduce HubSpot content optimization system Develop target persona Share learning Understand content creation Introduce marketing analytics New service line design workshop Breakout session items: Get Found Breakout.zip (select to download) Be Sticky Breakout.zip (select to download) Call to Action Breakout.zip (select to download) Subscribe to Blog
- [Accelare](https://tobyelwin.com/portfolio-item/accelare) - ▸Design Objective Launch new website Improve sales Distribute content creation Increase awareness Adopt new content management system Rebrand product Launch new product service lines ▸Integration Management Business case build Vendor sourcing and management Persona strategy Content calendar Content creation Current content audit Style guide design Agile/Scrum project management Learning plan rollout Coach, mentor, and analyze inbound integration Weekly executive brief
- [Agile Social Media](https://tobyelwin.com/portfolio-item/agile-social-media-training) - Agile social media presentation for Project Management Institute, New York City. Agile and Scrum frameworks methods to launch and manage your identity.
- [Community Based Care Management MD Design Session](https://tobyelwin.com/portfolio-item/community-based-care-management-md-design-session)
- [Organization Change Management Assessment Review](https://tobyelwin.com/portfolio-item/organization-change-management-assessment-review)
- [SharePoint Change Management Pitch](https://tobyelwin.com/portfolio-item/sharepoint-change-management-pitch)
- [Mail and Print Services Review](https://tobyelwin.com/portfolio-item/mail-and-print-services-review)
- [Corporate Services Print Stream Roles](https://tobyelwin.com/portfolio-item/corporate-services-print-stream-roles)
- [Information Technology Personal Productivity SharePoint Opportunity](https://tobyelwin.com/portfolio-item/information-technology-personal-productivity-sharepoint-opportunity)
- [Information Technology Change Management Review](https://tobyelwin.com/portfolio-item/information-technology-change-management-review)
- [Information Technology Leadership Team SharePoint](https://tobyelwin.com/portfolio-item/information-technology-leadership-team-sharepoint)
- [Information Technology Change Initiative Review](https://tobyelwin.com/portfolio-item/information-technology-change-initiative-review)

## Categories

- [Talent Management](https://tobyelwin.com/category/management/talent-management)
- [Odds & Sods](https://tobyelwin.com/category/odds-sods)
- [Fast Start](https://tobyelwin.com/category/fast-start)
- [Book](https://tobyelwin.com/category/book)
- [Community Persona](https://tobyelwin.com/category/management/change-management/community-persona)
- [Project Management](https://tobyelwin.com/category/management/project-management)
- [Communication](https://tobyelwin.com/category/transformation/communication)
- [Marketing](https://tobyelwin.com/category/marketing)
- [In Review](https://tobyelwin.com/category/in-review)
- [Change Management](https://tobyelwin.com/category/management/change-management)
- [Transformation](https://tobyelwin.com/category/transformation)
- [Digital Transformation](https://tobyelwin.com/category/transformation/digital)
- [Mergers & Acquisitions](https://tobyelwin.com/category/transformation/mergers-acquisitions)
- [Innovation](https://tobyelwin.com/category/transformation/innovation)
- [Management](https://tobyelwin.com/category/management)
- [Strategic Change](https://tobyelwin.com/category/transformation/strategic-change)
- [AI Adoption](https://tobyelwin.com/category/technology/ai-adoption)
- [Governance](https://tobyelwin.com/category/technology/governance)
- [Flow & Economics](https://tobyelwin.com/category/technology/lean-flow-economics)
- [Technology](https://tobyelwin.com/category/technology)

## Tags

- [leadership](https://tobyelwin.com/tag/leadership)
- [motivation](https://tobyelwin.com/tag/motivation)
- [social media](https://tobyelwin.com/tag/social-media)
- [management](https://tobyelwin.com/tag/management)
- [risk](https://tobyelwin.com/tag/risk)
- [human capital](https://tobyelwin.com/tag/human-capital)
- [finance](https://tobyelwin.com/tag/finance)
- [Competing Values Framework](https://tobyelwin.com/tag/competing-values)
- [assessment](https://tobyelwin.com/tag/assessment)
- [private equity](https://tobyelwin.com/tag/private-equity)
- [transformation](https://tobyelwin.com/tag/transformation)
- [NFL](https://tobyelwin.com/tag/nfl)
- [IQ](https://tobyelwin.com/tag/iq)
- [Fortune 500](https://tobyelwin.com/tag/fortune-500)
- [organization development](https://tobyelwin.com/tag/organization-development)
- [stakeholder](https://tobyelwin.com/tag/stakeholder)
- [recruiting](https://tobyelwin.com/tag/recruiting)
- [human resources](https://tobyelwin.com/tag/human-resources)
- [venture capital](https://tobyelwin.com/tag/venture-capital)
- [innovation](https://tobyelwin.com/tag/innovation)
- [business process reengineering](https://tobyelwin.com/tag/business-process-reengineering)
- [process](https://tobyelwin.com/tag/process)
- [information](https://tobyelwin.com/tag/information)
- [knowledge](https://tobyelwin.com/tag/knowledge)
- [information technology](https://tobyelwin.com/tag/information-technology)
- [technology](https://tobyelwin.com/tag/technology)
- [training](https://tobyelwin.com/tag/training)
- [Web 2.0](https://tobyelwin.com/tag/web-2-0)
- [ROI](https://tobyelwin.com/tag/roi)
- [goal](https://tobyelwin.com/tag/goal)
- [performance management](https://tobyelwin.com/tag/performance-management)
- [Motivation Theory](https://tobyelwin.com/tag/herzbergs-motivation-hygiene-theory)
- [Hierarchy of Needs](https://tobyelwin.com/tag/maslows-hierarchy-of-needs)
- [customer](https://tobyelwin.com/tag/customer)
- [competence](https://tobyelwin.com/tag/competence)
- [small business](https://tobyelwin.com/tag/small-business)
- [strategic planning](https://tobyelwin.com/tag/strategic-planning)
- [scope](https://tobyelwin.com/tag/scope)
- [search engine optimization](https://tobyelwin.com/tag/search-engine-optimization)
- [impact analysis](https://tobyelwin.com/tag/impact-analysis)
- [Kindle](https://tobyelwin.com/tag/kindle)
- [Silicon Valley](https://tobyelwin.com/tag/silicon-valley)
- [engagement](https://tobyelwin.com/tag/engagement)
- [economics](https://tobyelwin.com/tag/economics)
- [intervention](https://tobyelwin.com/tag/intervention)
- [competitive advantage](https://tobyelwin.com/tag/competitive-advantage)
- [moral hazard](https://tobyelwin.com/tag/moral-hazard)
- [evaluation](https://tobyelwin.com/tag/evaluation)
- [hiring](https://tobyelwin.com/tag/hiring)
- [Two-factor theory](https://tobyelwin.com/tag/herzberg-two-factor-theory)
- [systems theory](https://tobyelwin.com/tag/systems-theory)
- [Michele Simos](https://tobyelwin.com/tag/michele-simos)
- [performance review](https://tobyelwin.com/tag/performance-review)
- [Steve Creech](https://tobyelwin.com/tag/steve-creech)
- [template](https://tobyelwin.com/tag/template)
- [Four Levels of Learning](https://tobyelwin.com/tag/kirkpatrick-four-levels-of-learning)
- [culture](https://tobyelwin.com/tag/culture)
- [crowdsourcing](https://tobyelwin.com/tag/crowdsourcing)
- [coaching](https://tobyelwin.com/tag/coaching)
- [WIIFM?](https://tobyelwin.com/tag/wiifm)
- [buyer persona](https://tobyelwin.com/tag/buyer-persona)
- [design](https://tobyelwin.com/tag/design)
- [Internet](https://tobyelwin.com/tag/internet)
- [end-user adoption](https://tobyelwin.com/tag/end-user-adoption)
- [OCAI](https://tobyelwin.com/tag/ocai)
- [goal-oriented design](https://tobyelwin.com/tag/goal-oriented-design)
- [Kirkpatrick Model](https://tobyelwin.com/tag/kirkpatrick-model)
- [TED](https://tobyelwin.com/tag/ted)
- [agile](https://tobyelwin.com/tag/agile)
- [Scrum](https://tobyelwin.com/tag/scrum)
- [strategy](https://tobyelwin.com/tag/strategy)
- [capability model](https://tobyelwin.com/tag/capability-model)
- [skills](https://tobyelwin.com/tag/skills)
- [HubSpot](https://tobyelwin.com/tag/hubspot)
- [CMO](https://tobyelwin.com/tag/cmo)
- [bias](https://tobyelwin.com/tag/bias)
- [perception](https://tobyelwin.com/tag/perception)
- [Emotional Intelligence](https://tobyelwin.com/tag/emotional-intelligence)
- [Lean](https://tobyelwin.com/tag/lean)
- [persona](https://tobyelwin.com/tag/persona)
- [user story](https://tobyelwin.com/tag/user-story)
- [presentation](https://tobyelwin.com/tag/presentation)
- [Scrum Master](https://tobyelwin.com/tag/scrum-master)
- [communication](https://tobyelwin.com/tag/communication)
- [development](https://tobyelwin.com/tag/development)
- [media](https://tobyelwin.com/tag/media)
- [portfolio planning](https://tobyelwin.com/tag/portfolio-planning)
- [scope management](https://tobyelwin.com/tag/scope-management)
- [saturation](https://tobyelwin.com/tag/saturation)
- [Appreciative Inquiry](https://tobyelwin.com/tag/appreciative-inquiry)
- [organization behavior](https://tobyelwin.com/tag/organization-behavior)
- [learning and development](https://tobyelwin.com/tag/learning-development)
- [diversity](https://tobyelwin.com/tag/diversity)
- [mergers and acquisitions](https://tobyelwin.com/tag/mergers-acquisitions)
- [book](https://tobyelwin.com/tag/book)
- [talent management](https://tobyelwin.com/tag/talent-management)
- [project](https://tobyelwin.com/tag/project)
- [human capital risk](https://tobyelwin.com/tag/human-capital-risk)
- [organizational development](https://tobyelwin.com/tag/organizational-development)
- [marketing](https://tobyelwin.com/tag/marketing)
- [machine learning](https://tobyelwin.com/tag/machine-learning)

## Portfolio Tags

- [Change Management](https://tobyelwin.com/portfolio-item-tag/change-management)
- [Project Scope Management](https://tobyelwin.com/portfolio-item-tag/project-management)
- [SharePoint](https://tobyelwin.com/portfolio-item-tag/sharepoint)
- [Inbound Marketing](https://tobyelwin.com/portfolio-item-tag/inbound-marketing)
- [Persona](https://tobyelwin.com/portfolio-item-tag/persona)
- [Training](https://tobyelwin.com/portfolio-item-tag/training)
- [Sales and Marketing](https://tobyelwin.com/portfolio-item-tag/sales-and-marketing)
- [Action Learning](https://tobyelwin.com/portfolio-item-tag/action-learning)
- [Social Media](https://tobyelwin.com/portfolio-item-tag/social-media)
- [Presentation](https://tobyelwin.com/portfolio-item-tag/presentation)
- [Creative Design](https://tobyelwin.com/portfolio-item-tag/creative-design)
- [Budget Management](https://tobyelwin.com/portfolio-item-tag/budget-management)
- [Vendor Management](https://tobyelwin.com/portfolio-item-tag/vendor-management)
- [Coaching](https://tobyelwin.com/portfolio-item-tag/coaching)
- [Scrum](https://tobyelwin.com/portfolio-item-tag/scrum)
- [Agile](https://tobyelwin.com/portfolio-item-tag/agile)
- [Risk](https://tobyelwin.com/portfolio-item-tag/risk)
- [Measure](https://tobyelwin.com/portfolio-item-tag/measure)
- [Human Capital](https://tobyelwin.com/portfolio-item-tag/human-capital)
- [Mergers and Acquisitions](https://tobyelwin.com/portfolio-item-tag/mergers-and-acquisitions)
- [Venture Capital](https://tobyelwin.com/portfolio-item-tag/venture-capital)

## Portfolio Categories

- [Project Management](https://tobyelwin.com/portfolio-item-category/social-project-management)
- [Digital Marketing](https://tobyelwin.com/portfolio-item-category/digital-marketing)
- [Website](https://tobyelwin.com/portfolio-item-category/website)
- [Digital Strategy](https://tobyelwin.com/portfolio-item-category/digital-strategy)
- [Intranet](https://tobyelwin.com/portfolio-item-category/intranet)
- [Training](https://tobyelwin.com/portfolio-item-category/training)
- [Transformation](https://tobyelwin.com/portfolio-item-category/transformation)
- [Business Strategy](https://tobyelwin.com/portfolio-item-category/strategy)