change management, book, Gregory Shea, Cassie Solomon, Toby Elwin, blog

Recently finished book – Leading Successful Change, 8 Keys to Making Change Work

Many books attack the rational case for change, but often miss the crucial element to understand change: plans are rational people are emotional. In “Leading Successful Change” Authors, Gregory P. Shea, PhD and Cassie A. Solomon write change management continues to fail at a rate above 70% for 2 reasons.

The good news? Offered within are 8 solutions to turn your change efforts into success. The better news? You may only need 4 of the 8 to succeed.

Within is a review of their book, “Leading Successful Change, 8 Keys to Making Change Work”.

Glass Half Full Appreciative Inquiry, blog, Toby Elwin, organization change

Glass half empty of an appreciative view

The glass half full or glass half empty analogy presents a shortcut perspective to infer either an optimist view or a pessimist view of the world, respectively.

However, with an appreciative mindset the glass is neither half full nor half empty, the glass is full.

A full glass now provides a more complete perspective of possibility and a full view of Appreciative Inquiry options.

change management, Toby Elwin, Darth Vader, alarm, blog

Change management alarm

Just as an alarm stops you from a current, resting state, change management relies on communicating to people what they need to stop doing and what people need to start doing in a new, functional state. Time to stop blaming and start changing.

3d view, three dimension, design, community persona, functional, Toby Elwin, blog

Community persona reaction for functional design

We design constantly. Our emails, training courses, project plans, policies, programs, surveys, business cases, strategies, facilitations, we are in a constant state of craft, create, model, test, build, and repair.

Whatever the intent, to take a concept from intention to adoption relies less on what you design and more on how you design.

A community persona perspective measures functional communication design success and reaction to how you design is the feedback loop of how people accept your design.

SharePoint, intranets, change management, Toby Elwin

5 ways SharePoint intranets improve change management

Constant change relies on constant sharing and I have found Microsoft’s SharePoint application, a powerful enterprise, change management tool.

SharePoint provides multiple ways to build a portal where your organization can not only see latest announcements but participates in discussions and contribute to shared learning. more flexible than formal training and more widely available.

In the last 12 months SharePoint, has radically altered the way I design any change management effort I roll out. Good intranet design with change management efforts to link communication change principles, provide a host of change management options.

ostrich, appreciative inquiry, change management, Toby Elwin, blog

Highlight change management — an introduction to Appreciative Inquiry

The ability to change comes from the desire to change. The key to positive change is a person’s intrinsic motivation to change. Appreciative Inquiry works around a premise that we move and change in the direction we inquire.

Inquiries into problems will find problems.

Inquiries into what is working or what is best shines a light onto what works and possibilities of how it could work. Almost anyone can appreciate a switch that turns on a highlight of possibilities.