Capability model incompetence

Capability models rarely aggregate the sum of people capability. Organization capability is sabotaged by people capability, the organization capability model rarely covers the contingency of the unwilling, the unable, and the unmotivated.

Organizations are a product of social interactions, not industry feature. People decide to avoid each other or work together and that is the sum of individually-motivated competence, not organization capability.

Stop giving advice people ignore

At work do you ever say, “let me give you some advice”? If so, do people lean forward with anticipation to hear what you have for advice?

When reviewing a draft ever heard someone tell you, “well, here’s my advice”? If so, do you take a deep breath so as not to lose your cool?

When you gave someone advice was your advice followed? The point of communication: action. Advice alludes to an option, not expected action.