Time has a cost. Delay is a financial, but time you will never make back. Those that quantify delay identify time …
Podcasts for modern design
The bright side of a one- to two-hour commute: I now bundle a set of podcasts on modern design to my commute …
User story, no requirement needed
Good design meets end-user need. Bad design wastes time and money. The difference is not about requirements. Requirements are your great, grandparent’s …
An Agile example of Scrum by design
From startups to corporate leviathans, the business directive to be more Agile tends to ring hollow. Scrum is the most popular …
What does project management mean to me — a project manager’s sermon
In the beginning was change. Well, the beginning, itself, was change. From the beginning, however, change challenged. Some wanted change, some …
Recap: Community Persona Design for Organizations
Welcome to the collected Community Persona Design for Organizations series. Each post is a self-contained concept that supports both the post …
Fast Start — Smart failure for a fast-changing world
Fast Start conversation: The pace of change overtakes the pace of learning. In a short list of continually inspiring sites TED, …
Agile Experience Design by the book
This year I have found software, hardware, and product design fascinating for my Organization Development professional development. The reality is we …
Community persona reaction for functional design
We design constantly. Our emails, training courses, project plans, policies, programs, surveys, business cases, strategies, facilitations, we are in a constant state of craft, create, model, test, build, and repair.
Whatever the intent, to take a concept from intention to adoption relies less on what you design and more on how you design.
A community persona perspective measures functional communication design success and reaction to how you design is the feedback loop of how people accept your design.
Small business web design review, principles to meet promise
I interact with lots of folks who ask that I review their website and suggest changes. Many people are well-intentioned to …
Fast Start — Is your organization design ready?
Fast start conversation: What does it mean for an organization to be design ready? What do you need to know to …
4 design tools to meet persona context
In business we constantly design. By design I include that we design meetings, we design strategy, we design communication, we design training, and we design projects and programs.
Some design efforts, such as strategy, business process re-engineering, or talent engagement initiatives, may result in new processes, new standards, or new tasks, but the design goal remains: adoption and utility.
About Face 3: The Essentials of Interaction Design by the book
Originally written in 1995, About Face 3 is the 2007, third edition of this book by authors, Alan Cooper, Robert Reimann, and David Cronin. For decades …
Fast Start — Design teams: co-location trumps remote
Fast start conversation: When co-creating, teams need every bit of energy they have to work together to produce great designs. To …
Fast Start — How limits boost creativity
Fast Start conversation: Working under constraints seems to stifle creativity. Design under constraint can boost creativity and in this Wired piece, …
Culture by design
Strategy meets people where they are. People connect in communities of interest more than ever, but the connected world demands the …