SharePoint provides organizations and all who work within them to take knowledge from someone’s hard drive and to a shared forum that …
Community persona for SharePoint intranet design
SharePoint intranet site design that leaves out understanding user need offers little more than propaganda for what you hope sells.
Hope for a community to buy-in is not much of a strategy.
Conversely, community commitment happens when people return to seek value, exchange value, and contribute value with, and for, each other.
Can you build that? Yes, particularly when you start with a community persona strategy to identify end-user motivations and the transparency to contribute to their need.
Change management is dead — the rumor
OK, Information Technology, you win. You can have it. You’ve ruined it beyond recognition anyway. Only left me a shell of a …
Planning the art of possibility
The habit of deficit-based thinking gets us into spiral of what is wrong. When we look, with our hammer, for things to fix then every interaction and process, all those nails, look right for a good hammering.
There is an alternative switch into the art of planning possibility.
Buyer persona for organization strategy and development
The technical skills, frameworks, and tools that HR and organization development rely on to understand, communicate, and motivate interventions for people and organizations needs a reboot. A relaunch. A restart. This starts with a peek outside their profession: enter marketing, with a social media twist.
The persona effort, based on the usability and goal-oriented design, is a superior framework to plan, launch, guide, monitor, and manage organization interventions and change management initiatives than many organization development frameworks.
Social Media: Fight, Flight, or Friend — organization development presentation
Below are the slides from today’s Shifting Role of Organization Development in Business conference in St. Louis. To view presentation within this …
Change agents are your organization’s real leaders
Market change, economy change, technology change, workforce change, communication change, today change riddles stress cracks in organization foundations. Whether 80-year-old companies, Fortune …
New clichés for organization development
Companies develop their own language or accepted terms. Professions develop their own lingo. Organization development clichĂ©s are just as tired as all …
Top 10 blog posts for 2011, 5 to 1
Top blog posts from 2011, from number 5 to number 1, a follow-up from Top 10 blog posts for 2011, 10 …
Top 10 blog posts for 2011, 10 to 6
Closing out 2011, I look back at the year’s most viewed posts as a chance to reflect on topics I blog …
Project management is not a process, but a promise
A project introduces something new. New requires change from what was to a promise of what will. The project deliverable, or …
Root cause and critical path, that’s organization development
What is organization development? Yes organization development: Training and Leadership development and Coaching and Performance management and Change management and Communications …