That training program you endured was a waste of time. Forget what you learned. Just take a day and you already …
Projects, Personas, and Stakeholders – the slides
Projects have stakeholders, that much is clear, these pesky project stakeholders influence the project in both positive and negative ways. As a project …
Podcasts for modern design
The bright side of a one- to two-hour commute: I now bundle a set of podcasts on modern design to my commute …
Recap: Community Persona Design for Organizations
Welcome to the collected Community Persona Design for Organizations series. Each post is a self-contained concept that supports both the post …
Agile Experience Design by the book
This year I have found software, hardware, and product design fascinating for my Organization Development professional development. The reality is we …
Community persona reaction for functional design
We design constantly. Our emails, training courses, project plans, policies, programs, surveys, business cases, strategies, facilitations, we are in a constant state of craft, create, model, test, build, and repair.
Whatever the intent, to take a concept from intention to adoption relies less on what you design and more on how you design.
A community persona perspective measures functional communication design success and reaction to how you design is the feedback loop of how people accept your design.
Communication with goal-oriented design and community persona strategy
Communication is a bridge, on one side is our thought, the other side our audience. The gulf between the two littered with wasted efforts and missed intentions.
What you intend to convey and the view of how your audience reads and reacts reveals the gulf between getting it done versus getting it accomplished. Goal-oriented Design improves the way we think about communication and the channels, the vehicles, and the modes you to create community impact.
Diversity is the spice of life, your work can have greater impact with Goal-oriented Design added to your profession and your work … or continue to build that bridge to nowhere.
Community persona resource and influence timeline
When I presented at the Shifting Role of OD in Business Conference in St. Louis, I showed a visual timeline of sources and influences that led me from organization development into social media.
This image takes you to an expanded view of these influences with direct source links to each.
4 design tools to meet persona context
In business we constantly design. By design I include that we design meetings, we design strategy, we design communication, we design training, and we design projects and programs.
Some design efforts, such as strategy, business process re-engineering, or talent engagement initiatives, may result in new processes, new standards, or new tasks, but the design goal remains: adoption and utility.
About Face 3: The Essentials of Interaction Design by the book
Originally written in 1995, About Face 3 is the 2007, third edition of this book by authors, Alan Cooper, Robert Reimann, and David Cronin. For decades …







