king joffrey, game of thrones, rule, Toby Elwin, blog

One rule to rule all: listen hear

Many managers take control with the belief their technical expertise in their field is more important in their management role than the challenge to manage finite resources of people, time, and budget.

Any technical ability the manager had, as an individual contributor to meet their functional skill, is not as important as the ability to listen, to motivate, to teach, to learn.

To promote the contrary is to promote insanity.

industry, myopia, asteroid, innovation, dinosaur

Organization innovation dies when industry myopia prevails

Industry myopia culls innovation. People who grow in one industry or cycle, through only one industry may seem safe to hire. Industry dinosaurs may fill a slot quicker or bring competitive advantage, but industry myopia rarely meets innovation need. Innovation needs to break things, to start over, and to view things from new angles. If you want to change thinking, change the thinkers, because you can not change if nothing changes. Industry myopia is business risk. Innovation Depends on Breaking Things New organization growth relies on fresh thinking and challenges the comfort of many.  A long-standing trend, out of step with today’s talent market, are job roles written to prioritize recruiting people with industry-specific experience at the cost of great technical skills. Organizations stress to managers, who in turn stress to their talent, the need for innovative thinking and entrepreneurial ways of doing things.  …

spock, live long, prosper, competitive advantage, Toby Elwin, blog

The final frontier of competitive advantage

If your company and my company recruit the same person and your company can not motivate that person, but my company can keep that person motivated: I win.

I’ll take an employee with half the technical skills who is motivated, over an employee with more technical skills who is unmotivated. We maximize resources to survive and motivation management is resources management.

If your company and my company need a series of projects to roll out a new strategic plan and your company can not deliver on those projects, but my company can: I win.

emotional intelligence, what we know, book, Toby Elwin, blog

Recap: Emotional Intelligence

Social intelligence, social competence, emotional competence, interpersonal intelligence, intrapersonal intelligence, emotional adaptiveness, emotional quotient, emotional intelligence, EQ, and EI. There are many schools and many thoughts about what is and is not emotional intelligence.  And just as many tools that attempt to measure, monitor, and predict the impact of emotional intelligence. For me, Emotional Intelligence boils down to: the way I motivate myself, the way I motivate others, and focusing my intentions to result in correct consequences If being smart or a high IQ was all that mattered than only those with the highest IQ would ascend to the C-level or highest public-sector positions.  Every valedictorian would be successful. There is something more to knowledge.  Something more than being a valedictorian to get along and to succeed.  This something includes self-awareness and relationship awareness.  Below are a series of blogs I’ve …

competing values framework, Toby Elwin, blog

Hiring the right person is more cultural than technical

As mentioned in the post Hiring is more emotional than rational technical skill rarely assures success in an organization.  There are just too many elements that impact someone’s success that are more important than technical fit. Many times when you plant an individual into a team, business unit, or client site there is potential damage that no amount of technical skill can hide:  personality clashes, culture clashes, communication gaffes, and other social or relationship awareness miscues are a few with the potential for huge impact. Hiring is more of a cultural match than a technical match, at certain levels you can expect people are smart enough to build or expand their technical skills, but can you expect them to build their personality skills. These problems can be immediate or on a slow boil, but make no mistake these problems affect morale and motivation …

emotional intelligence, matrix, Toby Elwin, blog

Hiring the right person is more emotional than rational

You have to assume every person you interview has the technical skill to do the job. Once past the traditional human resources gate-keeper by the time you meet a candidate they have the skills. When assessing a potential hire, technical skill should not bias your decision, but compliment decisions on how the hire wire integrate to your need, how they will fit in within a team, and how they meet your organization’s culture requirements. Technical Skill Still If technical skill was the key indicator of future success wouldn’t your hires all work out?  Hiring is more emotional than rational. When you interview what do you rely on to understand if the candidate can successfully integrate into your culture?  If technical skill or industry experience are all it takes to succeed than highly-selective firms, such as Booz Allen Hamilton, (now Strategy&) and Deloitte Consulting would …