Switching Cost: Hidden tax on change

Switching costs are a hidden tax that drains project budgets and delays delivery. Each time there is a shift on focus, productivity drops, deadlines stretch, and confusion compounds. In this third post of The Cost of Confusion series, learn how multitasking, context switching, and poor prioritization erode business performance—and how to restore flow, focus, and financial impact. Discover practical ways to reduce switching costs, protect team capacity, and deliver the right work faster.

Machine Learning: The new corporate crush

Machine learning has replaced “big data” as the corporate buzzword du jour. Beyond hype, machine learning can automate predictions, detect fraud, and personalize experiences. But when organizations rush to adopt without understanding what they teach their machines, they risk automating bad decisions at scale. Machine learning reflects the culture behind its data: disciplined thinking leads to smarter outcomes, while bias and bureaucracy only accelerate confusion. The real differentiator is not who has the smartest machine—but who still has people capable of asking why.

Yes to the Mess: Surprising Leadership Lessons from Jazz by the book

Frank Barrett, is an active jazz pianist leading trios and quartets as well as touring the United States, England, and Mexico with the Tommy Dorsey Orchestra.

Frank Barrett, Ph.D. is an Associate Professor of Management and Organizational Behavior at the Naval Post Graduate school. Yes to the Mess is a journey through the power of music and the possibility of messiness. Frank correlates this mess to organization development, design, and possibility of innovation, managing highly-talented individuals, group communication, vision, and team dynamics.

Yes to the Mess is not just a book on jazz, but an organization behavior book, a leadership book, and a team development book.