Steve Jobs, technology, liberal arts, innovation

Apple’s technology formula

Too often there is a chasm between the technology design and the user need. Technology alone is not enough.  Whether a business area or a consumer product, delight is a unique feature requirement. In 2011 Steve Jobs, hosted an iPad 2, special event and I take two great points within this three-minute and 11 second video clip: Technology married with the liberal arts or the humanities creates results that delight. Apple competitive advantage is that product architecture and the organization architecture that build the products align. Intuitive products rely on user objective, not technical wizardry. From an email to a presentation, we design for reaction, from communication to technology, the goal is reaction. Features and functions of the software, hardware, and applications need seamless integration to meet user objective, not technical architecture. The design function is the user objective. Function goes beyond the lab and into the environment objective. This video reminds me, again, about good …

wonder woman, change management, Toby Elwin, blog

The change in change management

Change management goes beyond features and functions. Feature and function change management is product change management.

Change management goes beyond scope or requirements. Scope and requirement change management is project change management.

The change that change management needs is an account for how process and technology change the way people meet their objectives.

SharePoint, intranets, change management, Toby Elwin

5 ways SharePoint intranets improve change management

Constant change relies on constant sharing and I have found Microsoft’s SharePoint application, a powerful enterprise, change management tool.

SharePoint provides multiple ways to build a portal where your organization can not only see latest announcements but participates in discussions and contribute to shared learning. more flexible than formal training and more widely available.

In the last 12 months SharePoint, has radically altered the way I design any change management effort I roll out. Good intranet design with change management efforts to link communication change principles, provide a host of change management options.

music industry, headphones, Toby Elwin, blog

Fast Start — What publishing learned from music piracy

Fast Start conversation:  A 3-year decline in sales from $14.5 billion to $2 billion found the music industry band together to assault technology. The coordinated move drives the consumer to a coordinated solution:  the black market and music piracy. The publishing industry tries something different as this Wall Street Journal article What To Do When Attacked by Pirates. The music industry and the publishing industry stand in contrast.  The death of the music industry continues to reveal a decades-long crime scene that is another story and earlier blog. Are you there for your early adopters or does your company strategy look at digital as the devil, as the music industry feels? In contrast, is technology an enabler in your strategy in the way the publishing industry chose and you build plans to delight consumers?

Gartner, toby elwin, information technology, social media, folly, fearful, flippant, 2012, Amplifying the Enterprise, CIO agenda

Fast Start — Gartner Report lends disturbing CIO view on social media

Fast Start conversation:  While doing research on my Change Management is Dead blog series I came across a Gartner 2012 CIO Agenda Executive Report. Gartner’s survey population:  2,335, global CIOs, representing more than $321 billion in corporate and public–sector IT spending. Here is a chart from the report reveals how CIOs view social media: Correct me if I am wrong, but CIO stands for CHIEF Information Officer? Category responses Folly, Fearful, and Flippant make up a majority, 52%, of CIO responses. Disturbing. What are your thoughts for the organizations led by the 28% of CIOs who are Formulating? About 10 years ago I worked with a CIO who told me the letters stand for Career Is Over.  That CIO had gallows humor. Today, with opinions Gartner collected above, their Career IS really Over. Check out:  Gartner’s 2012 CIO Agenda page that includes a video, an executive summary, and the entire …

Work, Life, Finding the Fit, Cali Yost

Fast Start — 4 Steps To Set After-Hours Work Expectations

Fast Start conversation:  When leaders fail to clarify their preference to stay connected with their technology their employees are left to guess the expectation  for responsiveness and communication preference. 4 steps to set after-hours work expectations help leaders improve their communication and information relationship with their employees and, in turn, improve the employee’s relationships with their family and friends. What do you think the four steps are? Cali Williams Yost penned this for Fast Company magazine. Ms. Yost authored Work+Life: Finding the Fit That’s Right for You and writes Work+Life Fit blog and Twitter @caliyost.

genius, Steve Jobs, Toby Elwin, blog

What Steve Jobs reminds those in technology

Steve Jobs retired last week.  Steve Jobs had incredible impact as Apple CEO as well as a cultural icon whose products re-shaped and re-defined our relationship with technology.  Steve Jobs’ retirement reminds those in technology that a liberal arts view to their work could serve them better. It might be a stretch to say Apple is everything Microsoft isn’t.  Well, the two companies have had a distinctly different approach to their products and different strategic paths through their existence.  Technology and people.  People and technology. Since last week’s announcement, of all the articles I read on Jobs, I was most taken by The Genius of Jobs, Marrying Tech and Art from The Wall Street Journal’s, get this, Life & Culture section. Striking a very sober chord in today’s technology first, reality be damned world, in a 2010 speech, Jobs, suggested Apple’s success …

wired, clive thompson, maven, laggard, Toby Elwin, blog

The maven or the laggard — Clive Thompson’s view

Those early market adopters, the techno-weenies that stood in line for Apple’s iPhone 4, they represent only about 13.5% of the potential market. It seems many consumer and technology products look for the big splash that Apple seems to land as a sign their company and their product are cool, hip, and successful. Early adopters are people who play on the what is called the ‘bleeding edge’ of technology.  These players, the early adopters, are who marketers target in the belief that early adopters talk up the gizmo and  are the mavens who influence others. However, there’s a saying, “if you want to play on the bleeding edge, be prepared to bleed”.  In that rush to make a splash everyone talks about there is a performance, public relations, and/or long-term growth risk. What is the cost for going after the early …

skiff, ereaeder, Toby Elwin, blog

A View: Tablet PCs Must Get Cheaper, Lighter, More Connected

In the latest issue of Wired magazine Steven Levy’s article Tablet PCs Must Get Cheaper, Lighter, More Connected is a good over view of what it might take to push the tablet into a new category of computing. Some quick hits: Tablets must be cheap enough to lose ~$149 [or cheap enough when you drop it/spill coffee/spill beer on it you don’t have an emotional breakdown on a replacement cost] Tablets must be light as paper Tablets must always be connected I’ve held back on the craze.  I actually don’t want a tablet that does what my laptop, smart phone, or desktop does.  I prefer a tablet exclusively for reading as I find little enough time or uninterrupted reading and prefer to sit without “you’ve got mail” popping up and interrupting my attempt, at last, to read War and Peace. I look …

Custer, Sitting Bull, Toby Elwin, blog

IT failure, too much information in Information Technology

Technology enables information access and facilitates information sharing. But why do so many information technology projects fail? 74% of all projects fail, come in over budget, or run past the original deadline* 90% of major Information Technology (IT) project initiatives fail to be completed on time and on budget* A survey by the international consulting firm KPMG finds that 56% of IT projects globally fail, but believe that 56% is an underestimation of the scale of the problem UK IT Director Forum Certus believes that failure rate of IT projects is closer to 90% Why is the information part of information technology failing to deliver projects? Why do we continue to spend so much of operations strategy on the technology portion of the common people, process, and technology framework when clearly it is the people that define the process and the people …