Change Management guides people through a transition from one state to another. A shift feels smaller when people understand why it matters and how they will succeed in it.
Change lasts when people own the direction rather than resist the disruption and real leaders create progress when communication reduces fear and increases clarity.
Glass half empty of an appreciative view
Cited and noted: What Does Fortune 500 Turnover Mean?
Organization change, the frame retains the name
Change management, project management, and the intervention
The key to change is circular reasoning
Communication with goal-oriented design and community persona strategy
Change management alarm
The skeptic builder makes a mess
Constant change, times five
The change in change management
Change management stormtroopers and system theory
Belief to build, the skeptic’s dilemma
Community persona for project management
Change management is dead — the rumor
Community persona for change management
Scrum without Lean HR: #fail
Change management and the law of identity
Change agents are your organization’s real leaders
Communication, change, and your mission — if you choose to accept it
The pain with change management
The intervention as organizational rehab
Agile change management needs management change
Community persona for SharePoint intranet design
Recap: Community Persona Design for Organizations
3 challenges to SharePoint organization adoption
Experience is the first change signal
Buyer persona for organization strategy and development
Buyer persona approach with an organization development twist
Highlight change management — an introduction to Appreciative Inquiry
The 2 most important learning metrics
Community persona for organization development
The cost of culture, a 50% turnover of the Fortune 500
One change management plan is irrational project management
Community persona reaction for functional design
Organization sabotage and the butterfly effect
Community persona resource and influence timeline
Three ways to remember how to measure
5 ways SharePoint intranets improve change management
When a small business should fear growth
Change management bottom up or top down
Buy-in is broke
New clichés for organization development
Engagement needs both context and perspective
4 design tools to meet persona context
