Change Management guides people through a transition from one state to another. A shift feels smaller when people understand why it matters and how they will succeed in it.
Change lasts when people own the direction rather than resist the disruption and real leaders create progress when communication reduces fear and increases clarity.
Belief to build, the skeptic’s dilemma
The change in change management
When a small business should fear growth
5 ways SharePoint intranets improve change management
Experience is the first change signal
Change management stormtroopers and system theory
Organization change, the frame retains the name
Communication with goal-oriented design and community persona strategy
Change management bottom up or top down
The pain with change management
The key to change is circular reasoning
Change management, project management, and the intervention
Community persona for organization development
Engagement needs both context and perspective
The cost of culture, a 50% turnover of the Fortune 500
Community persona for change management
Community persona reaction for functional design
Community persona for project management
Buy-in is broke
Scrum without Lean HR: #fail
Buyer persona for organization strategy and development
Community persona resource and influence timeline
Three ways to remember how to measure
Recap: Community Persona Design for Organizations
Constant change, times five
Buyer persona approach with an organization development twist
Highlight change management — an introduction to Appreciative Inquiry
Cited and noted: What Does Fortune 500 Turnover Mean?
Change management alarm
Change management and the law of identity
3 challenges to SharePoint organization adoption
Community persona for SharePoint intranet design
The intervention as organizational rehab
Organization sabotage and the butterfly effect
Communication, change, and your mission — if you choose to accept it
4 design tools to meet persona context
Change agents are your organization’s real leaders
Interview for experience
The 2 most important learning metrics
New clichés for organization development
The skeptic builder makes a mess
Change management is dead — the rumor
Glass half empty of an appreciative view
Agile change management needs management change
One change management plan is irrational project management
