Technology acts as a tool to remove friction and increase the flow of work. A team gains strength when the tools support people rather than confuse them.
Systems succeed when they reduce effort, increase clarity, and make progress easier to see. Technology reaches real value when it helps people focus more on purpose and less on busywork.
Inbound campaign project checklist – Excel

Change management stormtroopers and system theory

Cost of Confusion: a toll on success

Cost of Delay (CoD): Financial impact of time

Company social media strategy reflects organization culture — marketing

5 ways SharePoint intranets improve change management

Switching Cost: Hidden tax on change

The maven or the laggard — Clive Thompson’s view

Agile change management needs management change

Artificial Intelligence and the illusion of competence

Why is governance so gloomy?

AI does not trump talent

Data fabric and AI for post-merger success

The future of work is not routine

Opportunity Cost: Value you never knew

Conway’s Law can not save AI

Community persona for SharePoint intranet design

Fistful of beans 02/02/2011

IT failure, too much information in Information Technology

Machine Learning: The new corporate crush

Community persona reaction for functional design

Change management is dead — the rumor

Artificial Intelligence for merger rationalization

Artificial Intelligence merger revolution

Lean trumps Agile

Apple’s technology formula
